Business Manager
Nissan Ilocos Norte (Laus Group of Companies)
Total years of experience :20 years, 10 Months
The overall overseer of the dealership operations from sales department, service, department finance and maintenance. Ordering of vehicle requirements, deligating tasks.
Explaining vehicle features, controls, accessories and benefits to customers.
Conducting daily and weekly sales meetings with showroom sales staff.
Determining individual and team sales goals.
Ensuring that accurate customer data is kept in administrative databases.
Finding out a customer’s vehicle needs through talking to them.
Arranging of vehicles to be released to customers on time.
Developing and coordinating best practice for the most efficient and effective Sales approach.
Hiring Sales Staff.
sales: to close deals/sales and meet a given quota and sales target.
obtain new customers and to secure existing clients.
building rapport: a good relationship with clients
customer service: satisfying a client through his need; giving answers to his inquiry.
marketing: product knowledge
Sales Executive Job Duties:
@ to Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
@Sells products by establishing contact and developing relationships with prospects; recommending solutions.
@ Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
@ Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
@ Prepares reports by collecting, analyzing, and summarizing information.
@ Maintains quality service by establishing and enforcing organization standards.
@ Contributes to team effort by accomplishing related results as needed.
@ Skills/Qualifications: Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales
• Manages the whole outlet’s operations and staffs.
• Responsible in guest bookings and organized small party events.
• Train staff/crew in food and beverage handling.
• Giving excellent service to the guest
• Handling complaints and resolving problems as they arise in a timely basis.
• Attends customer’s queries and request for table reservations.
• Attends customer queries regarding type of vehicle to purchase.
• Renders excellent service to customers throughout the whole sales transaction.
• Provides informative specifications and amenities of the unit being purchased.
• Responsible to create an excellent first impression and continue to provide personal relations with the customer/client.
• Provides outstanding and convincing sales strategy.
• Automobile, spare parts and accessories sales.
• Making phone call appointments for companies for presentation and possible fleet sales.
• Giving auto detailing requisitions upon released of the purchased unit.
to be able to identify unsafe working area to avoid hazardous objects and work safely able to train and give knowledge to new workers in the site basic first aid knowledge.