كلوتيلد الحداد

Responsibilities
 Responsible for 3M Health Care Portfolios
 Promoting Features, Benefits, and Advantages & Added values of 3M products to increase
the prevention of infection & improve the quality of Healthcare
 Lead the team to perform their jobs accurately, efficiently and professionally
 Work with the team to generate meetings with healthcare professionals in order to service
healthcare products and maintain long term business
 Create effective business plans for increasing sales, Manage High Level Projects,
 Generate Business Reviews and Monthly Analytical Reports with internal and supplier
management
 Manage the stock levels in order to make sure it’s healthy
 Arrange closely with Regional & Technical Managers Visits to enhance scientific
awareness and translate it to business
 Providing Educational & scientific support, Sales leadership in all territories

Achievements & Contributions

 Analyse market mapping & segmentation to visualize product potential & penetration rate
 Perform detailed analysis & research for products to get a clear vision of its potential rate
in the market
 Selling 3M products as solutions instead of stand-alone products
 Guide the team with a new strategic selling techniques to get the best outcome
 Shifting purchase trends of hospitals into 3M signature products to gain competitive
advantage
 Analyzes and carries out market research to come up with innovative methods to generate
greater sales
 Execute Indirect Marketing to drive more traffic to Hospitals
 Bundling 3M portfolios to conclude long-term agreements (Dar Al Amal Project, CMC,
AUBMC…)
 Setting Team Sales Targets for all divisions and support them to reach it
 Achieving targets & Driving growth

Achieve growth and sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base
and ensure its strong presence
Highlight objectives setting, coaching and performance monitoring of sales
representatives
Build and promote strong, long-lasting customer relationships by partnering with themand understanding their needs
Support Team with technical data and clinical attendance
Present sales, revenue and expenses reports and realistic forecasts to the management
team

Responsibilities
 Supporting Team members in sales techniques & Continuous education
 Supporting the team in their sales call, follow up on the on-going projects.
 Meeting key physicians & provide them clinical evidence for the integration of new products
 Supporting sales calls with sales representatives and providing clinical and technical
information that supports/enhances the sales presentation
 Creating new ideas & strategies to have the support of more KOL
 Monitors the overall impact of symposia evaluations and product usage and present a
monthly report to sales manager
 Assesses customers’ resulting level of satisfaction and hunts new potential clients
(physicians/ hospitals/ Clinics) to grow the market
 Monitors and/or organizes responses to maintain long-term customer relation

Achievements & Contributions

 Selling 3M products as solutions instead of stand-alone products
 Guide the team with a new strategic selling techniques to get the best outcome
 Analyzes and carries out market research to come up with innovative methods to generate
greater sales
 Execute Indirect Marketing to drive more traffic to Hospitals
 Bundling 3M portfolios to conclude long-term agreements (Dar Al Amal Project and others)
 Achieving targets & Driving growth

Training clinicians about 3M Skin & Wound care products for evaluations or conversions
(product in-servicing).
Supporting product evaluations with follow-up calls, troubleshooting, data analysis
Negotiate with key physicians based on clinical evidence for the integration of new
products
Supporting 3M’s sales and marketing efforts at local, regional and national trade
shows/meetings
Support usage of 3M products in the context of their educational and sales support efforts
Monitors and/or organizes responses to maintain long-term customer relation
Completing a weekly/monthly report of activities

Development of Short Applications Training Programs for different sectors
Development of Short Theoretical Instrument Training Program
Development of Testing Strategies for Clinical Analysis, Food & Forensic Chemistry, Drug
Quality control, Pharmaceutical Analysis, Applied Toxicology and Molecular Diagnostics
Development of Certificate Programs: Food Safety Inspector, Total Quality Management
Implementation of new operation systems
Delivering Weekly Progress Report of the department
Assist in the implementation of ISO 17025 :2005 & Good Laboratory Practice (GLP)Meeting with End users to launch the department
Launch the department services through online website and social networking
Consulting services with clients regarding testing and laboratory improvement.

Market Research for new products .
Awareness by continuous visit to Doctors (Paediatric- Gynaecologist)Follow up on marketing strategy by visiting pharmacies and review their sales
Achieving Targets and Driving growth

•Selling patients the prescribed medications
•Advise patients with a specified medication in simple cases
•Assurance of the drug Stock
•Insertion of Invoices & Credit Notes in the system

 Hostess special events
 Promote FMCG, Cosmetics & Beverages Products
 Leading teams in different events