Head of Oerations & Projects (contract - 12 months)
Cyclehoop
Total years of experience :12 years, 11 Months
➢Strategic Development & Change: completed a strategic business review; constructed, agreed and executed change management to enhance strategic and physical resilience within the marketplace. implemented stakeholder agreed business processes (Standard Operating Procedures).
➢Projects: delivered up to 35 projects of varying size, (multinationals, public services, lone traders), simultaneously (~250 p.a.). Primarily in London and the UK, France and Ireland. Accomplished within a design, fabrication, installation SME by close client liaison and planning and management of vibrant design, procurement, fabrication and installation outputs.
NHS England (UK) - Emergency Preparedness Resilience and Response Network Manager
➢ Responsible for leading all health organisations in South London to improve service continuity, emergency preparedness and business resilience arrangements.
➢ Provide day to day line management and development of qualified personnel in the delivery of a departmental business plan.
➢ Undertake detailed system-wide audit and data analysis.
➢ Be a consistent and reliable subject matter expert.
➢ Ensure subject-specific adherence to and governance of; internationally recognized standards, existing and emerging statute, legislation, regulation and guidance.
In preparation and successful delivery of the London 2012 Olympic and Paralympic Games, I led forty NHS organisations servicing the Olympic footprint in the system-wide adoption of robust Emergency Preparedness, Resilience and Response Resilience arrangements to nationally and internationally agreed standards.
➢ Provision of expert project management and resilient systems advice across H.M. Government, the public, private and 3rd sectors.
➢ Pivotal in the development, maintenance and review of Bills and Acts of Parliament, UK Department of Health guidance and legislation.
➢ Documented health and multi-agency planning and response arrangements.
➢ Responsible for the implementation of systems in emergency response, related training and testing.
➢ Formal risk management.
➢ Providing support to national, regional and local multi-agency partner events and emergencies.
➢ The national portfolio lead for Chemical, Biological, Radiological and Nuclear (CBRN) planning; Health Resilience and Business Continuity; Security; Command, Control and Coordination; Events.
➢ Leading NHS planning for the 30th Olympiad, London Marathon, Notting Hill Carnival, Queen's Diamond Jubilee, Papal Visit, London Triathlon, Tour de France, Ride London and State and other visits.
Health Protection Agency (LX, BE)
Seconded to European Union Directorate General SANCO - Health & Consumers
➢ Led a multi-disciplinary team in the design, construction, facilitation and implementation of Europe-wide training and exercising programme for European Commission and European Union (EU) Member States.
➢ Through attention to detail and application of evidence based practices, managed a core group of multi-disciplinary, multi-nationality science and technical experts through the construction of cross-border, unified health response arrangements across the EU and World Health Organisation facilities.
Health Protection Agency - Health Emergency Planning Advisor, Central & North West London
➢ Drove uniform levels of preparedness and adoption of standardised processes across fourteen NHS Trusts in emergency planning, resilience and response.
➢ A key component in the development and implementation of the health elements of the Civil Contingencies Act 2004.
➢ Instrumental in the health and multi-agency strategic response to Pandemic Influenza, Polonium210, the Buncefield Fire and the 7/7, 21/7 and Forest Gate Ricin terror events.
➢ Influential in the development and implementation of rigorous training, exercising and performance management programmes across the health, social care and public sectors.
London Ambulance Service NHS Trust - Head of Administration and Emergency Planning Coordinator
➢ Responsible for the coordination and provision of all back office functions for a team of seven Health Emergency and Public Health specialists.
➢ Gained an invaluable insight in to how to function at the strategic, tactical and operational levels, I was instrumental in the facilitation of national, regional and local training and exercising events with inter-professional and multi-agency partners.
MSc Inter-Professional Practice - City University London
PGDip Emergency Planning and Civil Disaster Management - University of Hertfordshire
BTEC National Diploma Hotel and Catering Management - Clarendon College, Nottingham
1991: 8 GCSE Grade A to C - The West Bridgford School, Nottingham