Commercial Merchandiser
Al Tayer Insignia
Total des années d'expérience :16 years, 5 Mois
• Receive and display merchandise on the floor/in the store
• Ensure merchandise has been steamed, properly tagged and priced as per guidelines and as applicable
• Maintain visual merchandise guidelines and standards throughout the store/showroom
• Implement store signage programs according to commercial guidelines
• Support store promotions and sales events
• Assist management to ensure that stock room assistants maintain and organize the stockrooms as per company standards
• Monitor slow and fast sellers and communicate provide feedback to the visual merchandiser
• Attend training sessions conducted by buyers to ensure that display standards are maintained
• Support the stock takes for the store
Commercial Merchandiser (Bloomingdales): 05/2013 - To date
• Receive and display merchandise on the floor in compelling manner ensuring that brand standards are maintained
• Ensure merchandise has been steamed, properly tagged and priced as per guidelines and as applicable
• Maintain visual merchandise guidelines and standards throughout the store/showroom. Work with VM Management to ensure store and brand standards are executed on floor and understood by sales team
• Implement store signage programs according to commercial guidelines
• Support store promotions and sales events and help with merchandise preparation from the perspective of merchandise requirement
• Assist management to ensure that stock room assistants maintain and organize the stockrooms as per company standards ensuring that stock is stored neatly and is easily available to sales team
• Monitor slow and fast sellers and communicate observations to the visual merchandiser manager with suggestions and recommendations for appropriate actions
• Attend training sessions conducted by buyers to ensure that display standards in terms of locations on the floor/showroom, brand adjacencies, displays by colour, size and style are maintained
• Support the stock takes for the store with selection and preparation of appropriate merchandise to ensure that stock results are achieved
Sales Consultant, (Bloomingdales): 12/2009 - 04/2013
• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times
• Sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products, cross sell and recommend link products at every sale opportunity
• Cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary
• Demonstrate and maintain product knowledge, fashion trends, in-store promotions at all times
• Maintain personal grooming standards as advised by the company policies
• Maintain clean and organized display, fitting rooms and stock areas
• Recruited customers for the database to increase sales achievements
• Seek new opportunities to drive and create additional sales
• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times
• Sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products, cross sell and recommend link products at every sale opportunity
• Cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary
• Demonstrate and maintain product knowledge, fashion trends, in-store promotions at all times
• Maintain personal grooming standards as advised by the company policies
• Maintain clean and organized display, fitting rooms and stock areas
• Recruited customers for the database to increase sales achievements
• Seek new opportunities to drive and create additional sales
Boutique Store Assistant (South Africa): 04/2007 - 02/2009
• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times
• Sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products, cross sell and recommend link products at every sale opportunity
• Cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Basic Boutique operations and procedures
• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times
• Sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products, cross sell and recommend link products at every sale opportunity
• Cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Basic Boutique operations and procedures
Spa therapies, Spa management, Spa Developement
• Grade 12 Matric certificate (King Edward VII School, Johannesburg, South Africa)