Cole Ross Wilkinson, Commercial Merchandiser

Cole Ross Wilkinson

Commercial Merchandiser

Al Tayer Insignia

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Spa Specialist Diploma
الخبرات
16 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 4 أشهر

Commercial Merchandiser في Al Tayer Insignia
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مايو 2013

• Receive and display merchandise on the floor/in the store
• Ensure merchandise has been steamed, properly tagged and priced as per guidelines and as applicable
• Maintain visual merchandise guidelines and standards throughout the store/showroom
• Implement store signage programs according to commercial guidelines
• Support store promotions and sales events
• Assist management to ensure that stock room assistants maintain and organize the stockrooms as per company standards
• Monitor slow and fast sellers and communicate provide feedback to the visual merchandiser
• Attend training sessions conducted by buyers to ensure that display standards are maintained
• Support the stock takes for the store

Commercial Merchandiser في Bloomingdales
  • مايو 2013 إلى فبراير 2014

Commercial Merchandiser (Bloomingdales): 05/2013 - To date

• Receive and display merchandise on the floor in compelling manner ensuring that brand standards are maintained
• Ensure merchandise has been steamed, properly tagged and priced as per guidelines and as applicable
• Maintain visual merchandise guidelines and standards throughout the store/showroom. Work with VM Management to ensure store and brand standards are executed on floor and understood by sales team
• Implement store signage programs according to commercial guidelines
• Support store promotions and sales events and help with merchandise preparation from the perspective of merchandise requirement
• Assist management to ensure that stock room assistants maintain and organize the stockrooms as per company standards ensuring that stock is stored neatly and is easily available to sales team
• Monitor slow and fast sellers and communicate observations to the visual merchandiser manager with suggestions and recommendations for appropriate actions
• Attend training sessions conducted by buyers to ensure that display standards in terms of locations on the floor/showroom, brand adjacencies, displays by colour, size and style are maintained
• Support the stock takes for the store with selection and preparation of appropriate merchandise to ensure that stock results are achieved

Sales Consultant في Bloomingdales
  • ديسمبر 2009 إلى أبريل 2013

Sales Consultant, (Bloomingdales): 12/2009 - 04/2013
• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times
• Sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products, cross sell and recommend link products at every sale opportunity
• Cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary
• Demonstrate and maintain product knowledge, fashion trends, in-store promotions at all times
• Maintain personal grooming standards as advised by the company policies
• Maintain clean and organized display, fitting rooms and stock areas
• Recruited customers for the database to increase sales achievements
• Seek new opportunities to drive and create additional sales

Sales Consultant في Al Tayer Insignia
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2009 إلى أبريل 2013

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times
• Sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products, cross sell and recommend link products at every sale opportunity
• Cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary
• Demonstrate and maintain product knowledge, fashion trends, in-store promotions at all times
• Maintain personal grooming standards as advised by the company policies
• Maintain clean and organized display, fitting rooms and stock areas
• Recruited customers for the database to increase sales achievements
• Seek new opportunities to drive and create additional sales

Boutique Store Assistant في Basic Boutique
  • أبريل 2007 إلى فبراير 2009

Boutique Store Assistant (South Africa): 04/2007 - 02/2009
• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times
• Sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products, cross sell and recommend link products at every sale opportunity
• Cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Basic Boutique operations and procedures

Boutique Store Assistant في Croft & Co
  • جنوب أفريقيا
  • أبريل 2007 إلى فبراير 2009

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times
• Sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products, cross sell and recommend link products at every sale opportunity
• Cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Basic Boutique operations and procedures

الخلفية التعليمية

دبلوم, Spa Specialist Diploma
  • في Healing Hands Massage Academy
  • ديسمبر 2006

Spa therapies, Spa management, Spa Developement

الثانوية العامة أو ما يعادلها,
  • في King Edward VII School
  • ديسمبر 2002
الثانوية العامة أو ما يعادلها,
  • في King Edward VII School

• Grade 12 Matric certificate (King Edward VII School, Johannesburg, South Africa)

Specialties & Skills

Customer Service
Computer Skills
Service Standards
Visual Merchandising
computer literacy
CASHIER
CUSTOMER SERVICE
DATABASE
INCREASE
INCREASE SALES
OPERATIONS
SALES CONSULTANT
interpersonal Skills

اللغات

الانجليزية
متمرّس
العربية
مبتدئ
الأفركانية
مبتدئ

الهوايات

  • listening to music/watching movies
    I feel its a good way to relax and unwind
  • drawing/painting
    as an extra activity during my free time