Sr. Trainer (Soft Skills)
Freelance Trainer
Total des années d'expérience :24 years, 11 Mois
Soft Skills for Retail & sales
Corporate Training on Soft skills and Etiquette
Behavioral training
Aviation Training
Designing the training module and the course content
Conduct Training Need Analysis (TNA) & training Budget
Implementing the training through class room workshops & Conduct Induction programmes
Impart Training on Communication skills and Business communication
Develop an effective strategy for giving Positive feedback to learners
Organize mock Interviews and feedback sessions
Conduct viva’s, Support HR activities, conduct interviews for short listing candidates for various Airlines
Co-ordinate with media for Photo shoot of successful trainees
Train the existing Trainers
Basic Aviation Training
Active member of In-house Staff club committee
Plan, Develop, Manage, and Monitor the success of team members in the organization
Giving feedback and using interpersonal skills and techniques to deal with the problems of team members
To help a team identify, prioritize, and solve job related problems
Develop and practice the communication skills, interpersonal skills, and interactive techniques that
allow them to be an effective team member
Recognize the different types of conflicts and help team members develop a "win-win" approach in difficult situations.
Presentation on various etiquettes (Email, Telephone, Dining, etc.)
Content Development.
Certified Dell CTS support training representative
Provide Solutions for Hardware & Software related issues for Dell Desktops
Assist the team leader in monitoring calls
Provide on call support to team members
Impart communication skills training to teams
Updating the recon & MIS reports
Input information in prescribed formats such as reports, mailing lists & staff records
Check messages sent to and from computers for Scheduling, loading and downloading programs and running periodic reports
Installation of Various Software's and Hardware devices
Set controls on the computer that are required to run a particular job