Contessa Marie Cariaga, Accountant Receivables/ Cashier

Contessa Marie Cariaga

Accountant Receivables/ Cashier

DAMAC PROPERTIES

Location
United Arab Emirates
Education
Bachelor's degree, ACCOUNTANCY
Experience
21 years, 1 Months

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Work Experience

Total years of experience :21 years, 1 Months

Accountant Receivables/ Cashier at DAMAC PROPERTIES
  • United Arab Emirates - Dubai
  • My current job since September 2015

• Follow established procedures for processing and issuing receipts for payments received from clients by cash, cheques, credit card.
• Checking and verification of payment through bank/telex transfers made by the client and third parties against amount credited to the escrow and corporate account.
• Allocation of payments received to customer’s account against due invoices.
• Reconcile cash collection with the sales team. Safekeeping of cash and cheques. Prepares and arrange cash and cheque for deposit.
•Monitor PDCs received. Deposit the cheques on timely manner. Posting of payment after it has been cleared from the company’s bank account.
• Maintains clients’ records in file. Scan and update client's details in the database for ID, KYC and other required documents.
•Passing of entries for bounced cheques, preparing invoices for down payment, installment and other charges, credit memos for the waiver, rebates and discount.
•Checking and verifying client’s statement of account for issuing payment clearance certificate to hand over the unit.
• Prepares necessary end of day reports.
• Other accounting and administrative duties as assigned.

Shift in Charge at AL GHURAIR EXCHANGE
  • United Arab Emirates - Dubai
  • October 2014 to August 2015

• Supervise the staff within the branch; ensure the delivery of quality, fast, accurate and complaint-free customer service.
• Responsible in handling the safe.
• Daily monitoring and updating of foreign currency exchange rates.
• Arrange cash and cheques for daily bank deposit.
• Attend to resolve complaint of the customers.
• Preparation of salary information file (SIF) for WPS salaries.
• Seats in the counter for cash and remittance transactions.
• Establish relationship with corporate/ individual customers to get new and repeated business.
• Preparing shifting schedules, weekly off and instrumental to the approval of the annual leave schedule done by the Management Office.
• Ensures adherence to the policies and procedures and monitors deviations to achieve, fool proof and business risk portfolio to ensure a highly acceptable audit ratings and audit compliance to the AML.

Teller/ Customer Service Associate at AL GHURAIR EXCHANGE LLP
  • United Arab Emirates - Dubai
  • March 2008 to September 2014

• Deliver an error-free customer service aimed at providing an uncompromised satisfaction on customers, but not compromising company policies and procedures.
• Entertains and handling the customer without any biases on nationality, color, race and income, meet their required services and maintaining sound
relationship with customer.
• Practices the know your customer (KYC) and customer due diligence (CDD), adheres to the AML policies, regulatory requirements of the company and compliance of the Central Bank.
• Process transactions such as foreign currency exchange, remittances by bank or instant money transfers.
• Process utility bill payments, credit card cash advance, and WPS salary payments.
• Investigates currency notes to determine genuine from counterfeit.
• Reconcile all cash and cheque transactions at the end of the day, ensure that there is no overage or shortage, double posting and misclassification of transactions.
• Prepares cash and cheque receipt vouchers and cash payment vouchers and other necessary end of day reports.
• Resolve problem items, customers’ complaints and inquiries by guiding and providing relevant information.
• Contributes for achieving or exceeding allocated sales targets by offering excellent customer service and cross selling of different products and services offered.

Cashier at PARIS GROUP INTERNATIONAL
  • United Arab Emirates - Dubai
  • April 2006 to December 2007

• Responsible in handling POS, processing cash and credit card payments.
• Assist the customers by recommending and helping them to locate the merchandise based on their needs and desire.
• Check, received and encode the delivery of stocks.
• Prepare the daily cash collection for deposit.
• Ensure accurate end of day closing.
• Handling the inventory of stocks.
• Prepare the daily staff attendance, collection and sales reports of the showroom.
• Filing of documents (Invoices, Inventory Files, Sales Reports)
• Attending to phone calls and emails about the store location and timings, promotions and other inquiries of the customers.

Teller Supervisor at COOPERATIVE BANK OF NUEVA ECIJA
  • Philippines
  • January 2004 to August 2005

• Supervise the daily function and activities of the teller’s team.
• Responsible for maintaining an adequate supply of cash, as well as the safety of vault content. Disburse tellers’ cash at the beginning of the shift.
• Handles transactions for savings deposit, withdrawal, money transfer and other over the counter transactions.
• Balance and tally all cash and cheque transactions at the end of the shift.
• Handling of various accounting transactions and reconciliation tasks.
• Attending customer calls, query and complaints.
• Cross selling of bank’s products and services to prospective clients.

Accounts and Admin Assistant at COOPERATIVE BANK OF NUEVA ECIJA
  • Philippines
  • July 2002 to December 2003

• Assist in handling of day to day accounting transactions.
• Enter, retrieve, confirm and update data in a database.
• Encoding of daily loan collection and loan releases for the day.
• Preparing and processing invoices and payments.
• Assist in the preparation of monthly financial reports.
• Monitor and maintain office supplies inventory and office equipment.
• Attend to phone calls and emails, receive and arrange courier for dispatch of documents.
• Carry out word processing, data entry, scan, copy and filing of documents.

Education

Bachelor's degree, ACCOUNTANCY
  • at ARAULLO UNIVERSITY
  • April 2002

Specialties & Skills

Accounting
Banking
Cash Handling
Data Entry
Customer Service
MS EXCEL
MS WORD
TYPING 45-50 WPM
Microsoft Outlook
SYMEX/ CASMEX

Languages

English
Expert
Filipino
Native Speaker