Cristen Bruce

As an Account Manager at CHEP, I manage a portfolio of key customer accounts within a fast-paced supply chain environment. My responsibilities include building and maintaining strong client relationships, coordinating with cross-functional teams to ensure seamless service delivery, resolving customer issues, identifying opportunities for account growth, and ensuring contractual and operational requirements are met.

I consistently focus on delivering exceptional customer service, improving customer satisfaction, and supporting business growth through proactive account management. I have developed strong skills in stakeholder engagement, problem-solving, negotiation, and supply chain coordination while successfully managing multiple priorities in a dynamic environment. My ability to build long-term partnerships and deliver reliable solutions has contributed to customer retention and strengthened client relationships.