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Crystal Furtado, Executive Secretary

Crystal Furtado

Executive Secretary·Al Seef Hospital

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 18 years, 9 months

Executive Secretary

March 2011 - Present

Al Seef Hospital

Kuwait

March 2011 - Present

Attending to telephone and all routine correspondence.
Filing in logical and retrievable manner all in and out
correspondence.
Receiving and introducing all visitors for the CEO.
Data Entry.
Prepare correspondence, reports and presentations.
Setup and coordinate meetings and conferences.
Implement and maintain office systems. Collate information.
Maintaining personal files of the service department.
Receiving personal mails and distribute them accordingly.
Updating the staff list of the service department
Periodically.
Ensure that appropriate company circulars are distribute promptly to all garages and displayed on Notice board where applicable.
Maintaining adequate stock of stationary requirement.
Diligently performs all other duties entrusted from time to
Time.

Company industry:
Medical Clinic
Job role:
Secretarial

Secretary

July 2008 - March 2011

Bader Al Mulla Company

Kuwait

July 2008 - March 2011

Attending to telephone and all routine correspondence.
Filing in logical and retrievable manner all in and out
correspondence.
Maintaining personal files of the service department. Receiving and introducing all visitors for Warranty & PDI manager.
Receiving personal mails and distribute them accordingly.
Updating the staff list of all shops of the service department
Periodically.
Ensure that appropriate company circulars are distribute promptly to all garages and displayed on Notice board where applicable.
Maintaining adequate stock of stationary requirement. Preparing management reports, weekly/monthly pertaining to revenue given.
Data Entry.
Diligently performs all other duties entrusted from time to
Time.
Batching of Warranty Claim Process Information.
Preparing management reports, weekly/monthly pertaining to
Warranty claims processed &revenue given.
Prepare correspondence, reports, and materials for publications and presentations.
Setup and coordinate meetings and conferences.
Research, price, and purchase office furniture and supplies.
Implement and maintain office systems.
Collate information.

Company industry:
Automotive Dealership & Distributor
Job role:
Secretarial

Secretary (Substitute)

November 2006 - December 2006

Suma Fruits International Company

Kuwait

November 2006 - December 2006

Attending to telephone and all routine correspondence.
Filing in logical and retrievable manner all in and out
correspondence.
Receiving and introducing all visitors for the Manager. Data Entry.
Prepare correspondence, reports, and materials for publications and presentations.
Setup and coordinate meetings and conferences.
Research, price, and purchase office furniture and supplies.
Implement and maintain office systems. Collate information.

Company industry:
Merchandising
Job role:
Secretarial

Secretary (Substitute)

January 2006 - March 2006

Gemini Entertainment and Marketing Agency

Kuwait

January 2006 - March 2006

Attending to telephone and all routine correspondence.
Filing in logical and retrievable manner all in and out
correspondence.
Receiving and introducing all visitors for the Manager. Data Entry.
Prepare correspondence, reports, and materials for publications
and presentations.
Setup and coordinate meetings and conferences.
Research, price, and purchase office furniture and supplies.
Implement and maintain office systems. Collate information.

Company industry:
Advertising
Job role:
Secretarial

Trainee

June 2005 - July 2005

Commercial Bank of Kuwait (CBK)

Kuwait

June 2005 - July 2005

Training under Loan Department.
Training under Customer Service.
Training under Cashier Department.
Training under Reception.

Company industry:
Banking
Job role:
Customer Service and Call Center

Customer Support

June 2003 - August 2003

Commercial Bank of Kuwait (CBK)

Kuwait

June 2003 - August 2003

Data Entry.
Opening bank accounts.
Attending to telephone and all routine correspondence. Handle and resolve customer complaints.
Follow up on customer interactions.
Record details of inquiries, comments and complaints.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Sikkim Manipal University

June 2010

June 2010

Bachelor's degree, Business Administration

Kuwait

Indian Public School

June 2006

June 2006

High school or equivalent,

Kuwait

Skills

Materials
Expert
Materials
Expert
Data Entry
Expert
Data Entry
Expert
Garages
Expert
Garages
Expert
Warranty
Expert
Warranty
Expert
Administration
Expert
Administration
Expert
MS-Office
Expert
MS-Office
Expert
Data Entry
Expert
Data Entry
Expert
Outlook
Expert
Outlook
Expert
Email
Expert
Email
Expert
Materials
Expert
Materials
Expert
Garages
Expert
Garages
Expert
Warranty
Expert
Warranty
Expert
Administration
Expert
Administration
Expert

Languages

English
Expert
Hindi
Expert