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Cyndi Bernido, Receptionist/ Admin/ Coordinator

Cyndi Bernido

Receptionist/ Admin/ Coordinator·Algorithm Accounting & Consultancy LLC

United Arab Emirates

Bachelor's degree, Computer Education

Work experience

Total years of experience: 14 years, 8 months

Receptionist/ Admin/ Coordinator

May 2023 - May 2026

Algorithm Accounting & Consultancy LLC

Dubai, United Arab Emirates

May 2023 - May 2026

• Dealing with queries on the phone and by email.
• Assisting with accounting data organization, such as collecting
transactions, bank statements, completing data entry and keeping
financial and clients records.
• Managing calendars, preparing reports, maintaining records, and
managing office inventory.
• Managing budgets, track expenses, making contracts and issuing
invoices. Coordinating with clients for data.
• Manage job postings and all day-to-day HR administration tasks;
ensuring that all employee and HR records are accurate and up to
date.
• Preparing job offer emails and employment offer contracts.

Company industry:
Accounting
Job role:
Administration

Receptionist/ Coordinator

September 2022 - March 2023

ABC Imaging FZ-LLC

Dubai, United Arab Emirates

September 2022 - March 2023

• Handling incoming calls, feedbacks and queries from clients and
provides customer service at front desk.
• Coordinates, and has a direct responsibility for a project or specific
set of tasks related to a program.
• Acting as the main contact point for clients, staff, and external
partners to resolve issues and streamline workflows.
• Creating action plans, maintaining schedules, and monitoring
project progress to meet deadlines.

Company industry:
Advertising
Job role:
Administration

Customer Relations Officer

June 2020 - July 2022

Ford Commonwealth

Quezon City, Philippines

June 2020 - July 2022

• Supporting customers by providing helpful information, answering
questions and responding to complaints.
• A front liner to support the customers and help them to ensure that
they are satisfied with the services.
• Informing key clients about company news, service features, and
product developments.
• Collecting and analyzing customer feedback to identify patterns
and insights that improve the overall customer experience journey.
• Partnering with marketing, sales, and product teams to align
customer needs with company goals.

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Senior High School Teacher

January 2019 - May 2020

Far Eastern University

Manila, Philippines

January 2019 - May 2020

• Planning and delivering engaging lessons based on curriculum
guidelines, assessing student progress through testing and
grading, and providing individualized instruction.
• Establishing a safe, productive, and respectful classroom
environment with clear rules.
• Regularly updating parents on progress and attending parent
teacher meetings.
• Attending staff meetings and contributing to curriculum planning.
• Utilizing educational activities and technology to enhance student
engagement.
• Utilizing educational activities and technology to enhance student
engagement.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Senior High School Teacher

April 2016 - January 2019

Centro Escolar University

Makati City, Philippines

April 2016 - January 2019

• Developing lesson plans, providing instruction in varied subjects,
using audio/visual tools to boost learning, and adapting teaching
methods to meet diverse student needs.
• Attending parent-teacher conferences and providing parents with
regular updates on their development.
• Participating in curriculum planning and staff meetings.
• Utilizing technology and instructional activities to increase student
participation.
• Increasing student involvement through the use of instructional
activities and technology.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Data Encoder

January 2015 - March 2016

AHEAD Books and Things Inc.

Quezon City, Philippines

January 2015 - March 2016

• Encodes information from department forms into the data system
to ensure information is accurately processed.
• Verify data by comparing it to source documents, and check for any
discrepancies or errors before entry.
• Organize and maintain files and databases, ensuring all records
are up-to-date and easily accessible.
• Collaborate with team members to ensure data accuracy and
consistency across all systems.
• Identify and report any data-related issues or concerns to the
appropriate supervisor.

Company industry:
Training & Education Center
Job role:
Administration

Finance/ Cashier

August 2012 - January 2015

Suzuki Auto Marcos Highway

Pasig City, Philippines

August 2012 - January 2015

• Examining financial statements and reporting. Collecting and
processing payments.
• Accepting various payment methods, processing refunds, and
issuing receipts/change.
• Following company procedures to safeguard cash, handling money
securely, and ensuring compliance with financial regulations.
• Managing petty cash disbursements, bank deposits, and payroll
audits.

Company industry:
Automotive Dealership & Distributor
Job role:
Accounting and Auditing

Elementary Teacher

June 2011 - May 2012

St. Paul Educational Center

Quezon City, Philippines

June 2011 - May 2012

• Handling, monitoring and teaching students. Planning and
preparing lessons. Researching and developing new teaching
materials.
• Creating, administering, and grading tests, assignments, and
projects to evaluate student progress.
• Maintaining a safe, clean, orderly, and respectful classroom
environment.
• Establishing and enforcing classroom rules and safety protocols.
• Delivering personalized instruction to meet varied learning styles,
including one-on-one help for struggling students.
• Fostering the social, emotional, and intellectual growth of young
students.

Company industry:
Higher Education
Job role:
Teaching and Academics

Education

Rizal Technological University

January 2011

January 2011

Bachelor's degree, Computer Education

Philippines

Manila Montessori College International Inc.

January 2007

January 2007

Bachelor's degree, Management

Philippines

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
EDUCATIONAL TECHNOLOGIES
Intermediate
EDUCATIONAL TECHNOLOGIES
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ETHICAL STANDARDS AND CONDUCT
Intermediate
ETHICAL STANDARDS AND CONDUCT
Intermediate
FLEXIBLE TYPE
Intermediate
FLEXIBLE TYPE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate

Languages

English

Expert

Tagalog

Native Speaker