Sales Executive
Wood and gas
مجموع سنوات الخبرة :8 years, 8 أشهر
•Greeted customers and assisted with selecting appropriate fireplace taking into consideration the client desires and the installation requirements.
• Maintained high levels of product knowledge, provided technical support relevant to installation and solutions, in pursuance of convincing the client, consequently increasing sales.
• Negotiated prices, terms of sales and service agreements, issued a detailed sales quote in order to complete the purchase.
• Conceptualized designs, developed and finalized fireplace decoration upon customers request, in order to acquire an execution drawing using AutoCAD.
• Tracked stock using company inventory management NAV software and coordinated with the delivery and installation departments for timely delivery of product or installation.
• Ensured customer satisfaction is a top priority while handling any claim promptly.
• Provided trustworthy feedback and after sales support.
• Built and maintained strong relationships with key customers to ensure long-term business.
• Provided training and development opportunity for the sales team in order to enhance knowledge.
• Managed invoicing, credit memo of returned products and payment (cash, check &visa) processing operations using Microsoft dynamics NAV,