HR and Office Coordinator
Provident Real Estate Broker
Total des années d'expérience :3 years, 10 Mois
Manage schedules, organize office functions, and oversee daily operations of office with 150 employees.
Created policies, procedures, and objectives to maximize workflow and ensure accuracy of records, reports, and letters.
Prepared daily, weekly, and monthly reports, and updated calendar of appointments.
Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line.
Skilled relationship builder with the proven ability to work with different personality styles.
Decreased expenditures 15% by implementing inventory controls and standardizing ordering procedures.
Supported multiple offices, supervisors, and clerical staff in processing purchase orders, invoices weekly, process, and investigate claims.
Updated and tracked documentation required to complete and submit jobs for billing.
Provided executive-level administrative support by conducting research, handling information requests, review/track/analyze budgets and maintain records and databases essential to project management.
Collaborated with teams from other departments to provide comprehensive support and ensure the seamless flow of office functions.
Answered incoming phone calls to attend to the needs and inquiries of the caller.
Managed office inventory by replenishing stocks, and slashed procurement costs by 30% by establishing lasting relations with vendors.
Managed business relations with more than 200 suppliers in both domestic and foreign markets.
Reduced cost of supplies by 20% through selecting and negotiating best pricing with vendors.
Emphasized the use Materials Best Business Practice (MBBP) to liaise with suppliers and nurture long-term business.
Analyzed spending, payment plans and other metrics, developing data-driven actions to mitigate risk and ensure proper resource allocation for up to 50% of total spend.
Led targeted cost- saving meetings, analyzing day-to-day business practices for diverse units.
Managed procurement of all purchased raw materials, supplies, equipment, and service.
Managed procurement and commercial activities for capital projects.
Responsible for negotiation of pricing, contract terms and conditions, and scope of work.
Maintained awareness of key market trends and pricing.
Continually analyzed existing processes to insure maximum efficiency and effectiveness, and implemented changes when required
Managed the purchasing process from the request for proposal stage through delivery.
Oversaw a team of 20 receptionist and trained new team members on hotel policies and procedures.
Developed and implemented a new training program resulting in a 30% decrease in check-in time for guests.
Coordinated with housekeeping and maintenance teams to ensure seamless guest experiences.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.
Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Assisting with the hiring of staff.
Preparing schedules, meeting, ongoing production work for all front desk personnel on a daily, weekly, monthly basis as required to meet the workload demand.
Processing reservations, special requests, assign rooms, check-in & check-out guests.