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Cynthia Kimemia, Receptionist

Cynthia Kimemia

Receptionist·Nuru palace

Kenya

Diploma, Hospitality And Hotel Management

Work experience

Total years of experience: 4 years, 6 months

Receptionist

January 2023 - June 2025

Nuru palace

Nakuru, Kenya

January 2023 - June 2025

I was responsible for receiving clients and making sure the clients are settled in the restaurant and satisfied

Company industry:
Catering, Food Service, & Restaurant

Barista

January 2022 - January 2025

Elementaita Lodge

Naivasha, Kenya

January 2022 - January 2025

Preparing and serving coffee, tea, and other beverages to customers.
Operating coffee machines and other café equipment efficiently.
Taking customer orders and handling payments/cash transactions.
Maintaining cleanliness and hygiene of the work area and equipment.
Restocking supplies such as coffee beans, milk, cups, and ingredients.
Providing excellent customer service and responding to customer inquiries.
Ensuring beverages are prepared according to quality and presentation
standards.
Assisting in opening and closing café operations.
Monitoring inventory levels and reporting shortages.
Working collaboratively with team members in a fast-paced environment.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Waitress

January 2021 - January 2022

Lazarus Hotel

Nairobi, Kenya

January 2021 - January 2022

Welcoming and seating customers professionally
Taking food and beverage orders accurately
Serving meals and drinks promptly
Ensuring customer satisfaction and handling requests politely
Setting up and clearing tables
Maintaining cleanliness of the dining area
Processing bills and handling payments
Coordinating with kitchen and bar staff for efficient service
Recommending menu items and daily specials
Following health and safety standards in food service

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Kenya institute

November 2020

November 2020

Diploma, Hospitality And Hotel Management

Kenya

GPA (percentage): 80%

GPA (percentage): 80%

Socialising
View attachment

Kiungururia Secondary School

January 2017

January 2017

High school or equivalent, kcse

Kenya

Skills

Receptionist
Intermediate
Receptionist
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Intermediate
Administration
Intermediate
Sales
Expert
Sales
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Hospitality
Intermediate
Hospitality
Intermediate
CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
POINT OF SALE
Intermediate
POINT OF SALE
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
Food Service
Expert
Food Service
Expert

Languages

English

Expert

Swahili

Beginner

Training and Certifications

Certifications
ComputerApplication
DiplomainHospitalityandManagement

Hobbies and interests

Swimming

Scout and first aid