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Alanoud Albuqami, Customer Service Representative

Alanoud Albuqami

Customer Service Representative

Ikea - Saudi Arabia

Location
Saudi Arabia - Jeddah
Education
Diploma, Photography
Experience
9 years, 2 Months

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Work Experience

Total years of experience :9 years, 2 Months

Customer Service Representative at Ikea - Saudi Arabia
  • Saudi Arabia - Jeddah
  • My current job since May 2015
customer service agent at IKEA - Saudi Arabia
  • Saudi Arabia - Jeddah
  • January 2019 to December 2020
Social Media Specialist at IKEA - Saudi Arabia
  • Saudi Arabia
  • May 2017 to December 2018
Quality check agent at Ikea
  • Saudi Arabia
  • May 2016 to May 2017

Quality Check, Outbound calls

Customer Care Representative at Ikea
  • Saudi Arabia
  • May 2015 to May 2016

Call Center Agent ( inbound calls )

Education

Diploma, Photography
  • at الحي المتعلم الثاني
  • May 2012
High school or equivalent, .
  • at 76 High School
  • January 2010

Specialties & Skills

Shooting
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Advertising Design
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Administrative Organization
+Endorse 0
Fast learner
+Endorse 0
The ability to work individual or with a team
+Endorse 0
Complaint Handling/Dispute
+Endorse 0
Microsoft office
+Endorse 0
Data Entry
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Marketing
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Problem Solving
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Retail
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Languages

English
Expert
Arabic
Native Speaker
Korean
Beginner

Training and Certifications

STEP ( Total Score 90 out of 100 ) (Certificate)
Date Attended:
October 2021