Dahlia Galal ElShamaa

The Group includes different sectors:
Hospitality, Oil & Gas, Retail, Real Estate, Construction and Development, FinTech, Ports Industry, Mining, Automotive, Manufacturing, Food, Fertilizers and Telecom.

• Work closely as an integral part of the executive team members.
• Handle sensitive assignments that include highly confidential information.
• Maintain the utmost discretion and confidentiality regarding sensitive information.
• Respond promptly to the Chairman’s queries (24/7).
• Identifying issues before they arise and taking necessary actions.
• Suggest more efficient ways to get things done faster and accurately.
• Liaise and follow up with High Management team.
• Engage in business content with Senior Executives and report the results to the Chairman.
• Manage Chairman’s complex calendar.
• Constantly assess the Chairman’s daily tasks and identify areas where efficiency can be enhanced.
• Organize and leverage time effectively and prioritize tasks.
• Format correspondence for internal and external communication.
• Build and maintain strong working relationships with key partners and stakeholders.
• Communicate clearly and in a professional manner with business partners on behalf of the Chairman.
• Always convey a professional image, exercising tact and diplomacy in handling a range of situations of differing content and complexity.
• Organize and Manage events when necessary.
• Assist Chairman’s VIP guests with necessary arrangements as required.
• Chairman travel arrangements with upmost details.
• Assist the Chairman with the day-to-day administrative duties at the highest level of performance and efficiency, while making sure that confidentiality is respected.
• Training and managing PAs and administrative team.
• Attend internal & external meetings representing the Chairman / CEO.
• Act as point of contact between the Chairman / CEO and key stakeholders.
• Follow up on action points from meetings on behalf of the CEO.
• Various ad hoc as required.

Executive Assistant role:
• Provide CEO with administrative support in fast and accurate manners while making sure that confidentiality is respected.
• Manage complex calendar.
• Organize and leverage time effectively and prioritize tasks.
• Manage information flow in a timely and accurate manner.
• Format information for internal and external communication - memos, emails, presentations, reports.
• Lead strategic initiatives (Safety initiatives - Saving cost - Brand awareness, and others).
• Engage in content and subject management from team meetings and bringing information to fruition to assist with highlighting action plans and tasks for the CEO.
• Liaise with Senior management team and regional office team.
• Travel arrangements with upmost details.
• Create and maintain updated filing system.
• Draft and translate correspondence with governmental authorities.
• Attend internal & external high-level meetings and take minutes for follow up purpose.
• Pro-active preparation of regional reports.
• Assist CEO VIP guests.
Communication Manager role:
• Monitor and update all communication materials in prints, electronic and social media according to brand guidelines.
• Develop internal communication plans for a range of projects, initiatives and campaigns.
• Manage internal & external communication channels, including writing/editing newsletter, press releases, brochures, flyers, and company internal magazine…etc.
• Plan and manage internal & external events.
• Develop effective internal communication mechanisms to ensure that news and events are known internally and published externally as required.
• Plan and manage several sustainability activities and projects

• Assist Chairman in establishing new projects.
• Fully responsible for projects in the pipeline until the project is mature to be delivered to the concerned department for operations and keep monitoring.
• Represent the customer / business-partner inside the company to make sure that all promised and agreed terms are delivered with the highest quality.
• Responsible for all communication and correspondence exchanged with key accounts and suppliers.
• Oversee the execution of Chairman’s instructions as required.
• Conduct sites inspections and present recommendations for project implementation plan.
• Negotiate mutual benefits with potential business partners.
• Review and amend contracts according to agreed terms.
• Lead the team to achieve appointed target / project.
• Create action plan for projects and lead the team for implementation.
• Role in HR: develop JD, post vacancies, screen CVs, conduct interviews and provide feedback to Chairman with shortlisted candidates.

• Handle sensitive assignments that include highly confidential information.
• Draft correspondence and other administrative duties.
• Manage Chairman calendar.
• Follow up with Executives and Directors on tasks assigned by the Chairman.
• Provide personal support to the Chairman and his family including Travel arrangements, bill payments, visa applications …etc.
• Manage secretarial department of Company's 3 branches in Cairo.
• Handle the recruitment and training of secretarial staff.

• Sole assistant and coordinator for all the CEO’s activities.
• Handle travel arrangements for CEO and his Partners.
• Manage meetings and events.
• Communicate and coordinate with overseas business partners.
• Executive responsibilities in administration.
• Translate legal documents (English / Arabic).
• Copyediting all company’s printed materials content.
• Re-build company’s filing system.
• Plan arrangements for VIP guests visits.

• Ensure the smooth running of the CEO’s office operations.
• Supervision and Weekly assessment of all departments’ performance.
• Coordinate and set up high level conference calls, board and management meetings.
• Supervision of various activities during exhibitions, conferences and events organized by the company.
• Liaise and maintain open lines of communication among senior executives, shareholders, management and administrative staff.
• Provide administrative support to CEO, including calendar management, correspondence, coordination, and communications.
• Prepare meetings’ agenda and take minutes of meetings, then follow up on agreed actions.
• Overlook company’s marketing materials design and content.
• Launch the first company website and manage content.
• Appoint new agents to handle overseas sales.
• Handle clients’ complaints.
• Arabic and English correspondence with clients, suppliers and governmental bodies.
• Co-ordinate with overseas offices.
• Follow up on collecting payments from key clients.
• Arrange for overseas trips (flight, hotel, meet & assist, car rental if needed, meetings schedule during trip).
• Act as point of contact between CEO and employees, clients and other external partners.
• Attend events on behalf of CEO and present company profile and activities.
• Handle in and out correspondence.
• Produce reports and presentations.