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Daina Sharon Varghese, Digital Marketing Trainee

Daina Sharon Varghese

Digital Marketing Trainee·Future Connect Media,

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 7 years, 9 months

Digital Marketing Trainee

January 2024 - October 2024

Future Connect Media,

Bristol, United Kingdom

January 2024 - October 2024

• Maintained operational records, reports, and administrative documentation for ongoing projects.
• Supported internal coordination and communication between teams to ensure smooth workflow.
• Assisted with data entry, reporting, scheduling, and document management activities.
• Coordinated customer communication and maintained accurate digital records.
• Supported administrative tasks in a fast-paced business environment while ensuring attention to
detail.

Company industry:
Marketing

Operations Supervisor

January 2021 - January 2024

Greggs, MFG,

London, United Kingdom

January 2021 - January 2024

Supervised daily operations and coordinated workforce scheduling in a high-volume
environment.
Maintained employee attendance records, shift coordination, and operational documentation.
Assisted with onboarding and training support for new staff members.
Ensured compliance with company policies, operational procedures, and health & safety
standards.
Supported payroll-related coordination through accurate shift and attendance monitoring.
Managed employee and customer queries professionally while supporting team operations.
Performed administrative duties including reporting, filing, record maintenance, and process
coordination.

Company industry:
Retail & Wholesale

Airline Ticket Administrator (Customer Service & Reservation)

January 2017 - November 2020

Akbar Travels Pvt Ltd,

Kerala, India

January 2017 - November 2020

Maintained accurate customer records, booking documentation, and operational databases.
Handled administrative coordination, data entry, and customer documentation processes.
Assisted customers with travel coordination, scheduling changes, and service support.
Coordinated with internal departments and external stakeholders to resolve operational issues.
Managed multiple tasks efficiently while maintaining accuracy in a fast-paced environment.
Delivered high-quality customer support and maintained organized documentation systems.

Company industry:
Aviation Support Services

Education

University Of West London

July 2022

July 2022

Master's degree, Business Administration

United Kingdom

East Point College of Higher Education

May 2015

May 2015

Bachelor's degree, Computer Application

India

Skills

BUSINESS DEVELOPMENT

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

DETAIL ORIENTED

Intermediate

DIGITAL MARKETING

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

MARKETING

Intermediate

MASTER OF BUSINESS ADMINISTRATION MBA

Intermediate

OPERATIONS

Intermediate

TEAM MANAGEMENT

Intermediate