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Daisy Bathan, Senior Client Advisor

Daisy Bathan

Senior Client Advisor·Gulf Fashion Trading

Qatar

Diploma, Marketing

Work experience

Total years of experience: 15 years, 10 months

Senior Client Advisor

January 2020 - October 2023

Gulf Fashion Trading

Doha, Qatar

January 2020 - October 2023

• Delivered personalized consultations and technical explanation of luxury product features,
craftsmanship, and value.

• Consistently exceeded monthly sales targets by 20-30% through upselling and cross-selling.
• Managed 50+ VIP and repeat clients and supported after-sales coordination.

• Supported daily sales operations, POS usage, sales tracking, and inventory checks.

• Assisted with visual merchandising and showroom presentation.

• Mentored junior staff on sales techniques and brand standards.

Company industry:
Fashion & Apparel
Job role:
Beauty and Fashion

Senior Sales Associate

April 2015 - December 2019

Armada Retail Concept

Doha, Qatar

April 2015 - December 2019

• Achieved individual and store sales targets through relationship-driven selling.

• Supported stock checks, merchandise organization, and end-of-day cash handover.

• Maintained high retail standards and visual merchandising.

• Delivered exceptional customer service to expatriate clientele.

• Explained product features and benefits to support purchase decisions.

Company industry:
Fashion & Apparel
Job role:
Sales

Sales Coordinator

July 2010 - January 2015

Brills Marketing Corporation / Ace Hardware

Manila, Philippines

July 2010 - January 2015

• Maintained daily sales and stock records, ensuring accuracy and timely updates.
• Assisted with inventory checks and prepared requests for stock replenishment.
• Coordinated sales operations between sales staff, inventory teams, and management.
• Prepared sales reports and tracked KPIs to support store performance. standards.
• Maintained daily sales and stock registers and assisted with inventory checks.
• Prepared sales reports and supported KPI tracking.
• Coordinated sales operations between sales, inventory, and management teams.
• Ensured adherence to visual merchandising standards.

Company industry:
Hardware & Building Materials
Job role:
Sales

Sales Associate

June 2009 - January 2010

Home World Shopping Center

Batangas, Philippines

June 2009 - January 2010

• Assisted customers by explaining product features, materials, sizes, and care instructions.
• Achieved monthly sales targets and promoted new arrivals and in-store offers.
• Processed sales transactions, exchanges, and returns accurately.
• Supported inventory checks and visual merchandising activities.

Company industry:
Other Business Support Services
Job role:
Sales

Sales Associate

January 2009 - January 2010

Homeworld

Batangas, Philippines

January 2009 - January 2010

As a Sales Associate in Home Appliances, I assisted customers in selecting suitable products based on their needs and preferences, providing detailed information on product features, warranties, and after-sales services. I was responsible for achieving individual and store sales targets while maintaining an organized and visually appealing sales area. I ensured accurate pricing and inventory display, handled customer inquiries professionally, and processed transactions efficiently through the POS system. I also supported stock replenishment, promotional setups, and collaborated with the sales team to ensure excellent customer satisfaction and smooth daily operations.

Company industry:
Retail & Wholesale
Job role:
Sales

Client Advisor

March 2008 - April 2009

Silverworks

Batangas, Philippines

March 2008 - April 2009

As a Client Advisor in Fine Jewelry and Luxury Retail, I provided personalized and high-end customer service to an exclusive clientele, ensuring an exceptional shopping experience that reflected the brand’s prestige and values. I offered expert advice on fine jewelry collections, assisting clients in selecting pieces that matched their style and preferences. I consistently achieved sales targets through product knowledge, relationship building, and a consultative sales approach. I also handled client records and after-sales services with discretion and professionalism. Additionally, I maintained the boutique’s luxury visual presentation, supported inventory management, and contributed to store events and product launches to strengthen brand loyalty and client engagement.

Company industry:
Jewelry & Gold
Job role:
Sales

Client Advisor

March 2008 - April 2009

SilverWorks

Batangas, Philippines

March 2008 - April 2009

• Assisted customers in selecting fine jewelry based on style, budget, and occasion.
• Explained gemstone quality, metal types, and jewelry care to support informed purchases.
• Achieved sales goals and promoted new collections.
• Maintained secure, clean, and visually appealing product displays.
• Provided after-sales support to strengthen customer loyalty.

Company industry:
Jewelry & Gold
Job role:
Sales

Service Crew

June 2007 - February 2008

Potato Corner

Batangas, Philippines

June 2007 - February 2008

• Delivered fast and friendly customer service.
• Handled cash transactions accurately and responsibly.
• Maintained cleanliness and supported inventory restocking.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Education

University of the Philippines

September 2025

September 2025

Diploma, Marketing

Philippines

Fundamentals of Marketing – University of the Philippines Open University (UPOU) This course provides a comprehensive understanding of the principles and practices of marketing. It covers key concepts such as market analysis, consumer behavior, product development, pricing strategies, promotion, and distribution. The program also introduces digital marketing trends and strategies to help learners apply marketing fundamentals in real-world business settings.

University Of The Philippines System – University Of The Philippines Open University

August 2025

August 2025

Diploma, Information And Communications Technology

Philippines

Information and Communication Technology (ICT) is a multidisciplinary program that combines principles of computing, networking, and digital communication to develop practical solutions for modern information systems. The program focuses on the use of technology to create, manage, store, secure, and transmit information effectively. It equips students with knowledge and skills in areas such as: Computer systems and software Web development and programming Networking and internet technologies Databases and information management Cybersecurity fundamentals Digital communication and collaboration tools The ICT program prepares graduates for careers in IT support, software development, systems administration, digital marketing, data management, and other technology-driven roles across various industries.

TESDA

July 2025

July 2025

Diploma, NCIII Introduction to Bookkeeping

Philippines

This qualification covers the essential skills and knowledge required to record and organize financial transactions of a business. It includes preparing journals, ledgers, trial balances, and financial reports in accordance with accounting standards. The program also introduces basic taxation, payroll preparation, and the use of accounting systems for small and medium enterprises.

TESDA

July 2025

July 2025

Diploma, NCIII Posting Transaction

Philippines

In Bookkeeping NC III, posting transactions means transferring recorded entries from the journal to the ledger. It organizes financial data by placing each debit and credit into the correct account, helping prepare accurate trial balances and financial statements.

TESDA

July 2025

July 2025

Diploma, NCIII Preparing Financial Report

Philippines

In Bookkeeping NC III, preparing financial reports means organizing and summarizing all financial data to create statements that show a business’s performance and position. This includes preparing the income statement, balance sheet, and cash flow statement based on accurate journal and ledger records. These reports help evaluate profits, expenses, assets, and liabilities for sound financial decision-making.

Skills

Bookkeeping

Expert

Visual Merchandising

Expert

Marketing

Expert

Luxury

Expert

Cash Handling

Expert

Management

Expert

Accounting

Intermediate

Sales target achievement and KPI management

Expert

Reporting and analytics (sales tracking, performance analysis)

Expert

Merchandising and visual presentation

Expert

Microsoft Office (Excel, Word, PowerPoint)

Expert

Bookkeeping and financial reporting

Expert

Problem-solving and conflict resolution

Expert

Inventory management and stock control

Expert

Professionalism and discretion

Expert

Luxury product knowledge (watches, jewelry, fashion)

Expert

Attention to detail and accuracy

Expert

Client relationship management (VIP clients)

Expert

Upselling and cross-selling

Expert

Multitasking and time management

Expert

Strong communication and interpersonal skills

Expert

Marketing

Expert

Sales

Expert

Customer Service

Expert

Bookkeeping

Expert

Visual Merchandising

Expert

Luxury

Expert

Cash Handling

Expert

Social profiles

Languages

English

Expert

Arabic

Intermediate

Tagalog

Native Speaker

Training and Certifications

Training
exhibit at a trade show and attend trade show to review a competitors product
brills marketing
Jan 2014
analyze a competitive product offerring in terms of features and benefits as well as the price
brills marketing
Jan 2014

Hobbies and interests

Reading & Self-Improvement

Exploring books, articles, and resources that enhance creativity, leadership, and interpersonal skills.