Receptionist
Dhahran Tower
Total years of experience :15 years, 3 Months
• Deal with queries from the public and customers.
• Ensure knowledge of staff movements in and out of organization.
• Monitor visitor access and maintain security awareness.
• Provide general administrative and clerical support.
• Prepare correspondence and documents.
• Receive and sort mail and deliveries.
• Schedule appointments.
• Maintain appointment diary either manually or electronically
• Organize conference and meeting room bookings.
• Co-ordinate meetings and organize catering.
• Control inventory relevant to reception area.
• Tidy and maintain the reception area
• Answer telephone, screen and direct calls.
• Take and relay messages.
• Provide information to callers.
• Greet persons entering organization.
• Direct persons to correct destination.
• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets.
• Greet customers.
• Help customers find items in the store.
• Check for stock at other branches or order requested stock for customers.
• Provide customers with information about items.
• Ring up purchases.
• Elevate complaints to management.
• Keep track of inventory.