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Delayl alghuraibi, موظف خدمة عملاء

Delayl alghuraibi

موظف خدمة عملاء·الوعلان للتجاره

Saudi Arabia

Diploma, موارد بشرية

Work experience

Total years of experience: 7 years, 5 months

موظف خدمة عملاء

January 2024 - Present

الوعلان للتجاره

Riyadh, Saudi Arabia

January 2024 - Present

الرد على استفسارات العملاء
من خلال السوشل ميديا

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Customer Service

January 2024 - Present

Al Walan Trading Company

Riyadh, Saudi Arabia Hybrid

January 2024 - Present

Center Representative) from January to April.
Social Media Representative from April to present.
Responded to customer inquiries through social media platforms (X, Facebook, TikTok, Instagram).
Handled customer inquiries using Zoho and WhatsApp.
Prepared daily reports.

Company industry:
Merchandising
Job role:
Customer Service and Call Center

Trainee

September 2025 - February 2026

Al Walan Holding Company

Riyadh, Saudi Arabia

September 2025 - February 2026

Assisted in recruitment procedures and welcomed applicants.
Prepared introduction letters and contracts in coordination with management.
Supported daily HR administrative tasks using the MenaME system.
Handled clearance procedures, end-of-service processing, and business travel arrangements.

Company industry:
Automotive Dealership & Distributor
Job role:
Accounting and Auditing

خدمة عملاء كول سنتر

November 2022 - December 2024

المركز التشيكي للعلاج الطبيعي والتأهيلي

Riyadh, Saudi Arabia

November 2022 - December 2024

خدمة العملاء عن طريق الاتصال حجز مواعيد الإجابة عن استفسارات المراجعين

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Customer Service

January 2022 - January 2024

Czech Rehabilitation Center

Riyadh, Saudi Arabia

January 2022 - January 2024

Answered calls using Cisco system.
Responded to customer inquiries.
Scheduled and confirmed appointments.

Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

استقبال وسكرتاريه

December 2020 - October 2022

مصنع الاسنان الجذابه / حياة الاسنان

Riyadh, Saudi Arabia

I found this job using Bayt.com

December 2020 - October 2022

اعداد وتنسيق الجداول

استقبال المكالمات واعادة توجيهها

تنسيق وحضور الاجتماعات

Company industry:
Dental Center & Clinic
Job role:
Customer Service and Call Center

Receptionist & Secretary

January 2020 - January 2022

Attractive Teeth Factory

Riyadh, Saudi Arabia

January 2020 - January 2022

Welcomed visitors and managed calls and appointments.
Coordinated meetings and prepared correspondence.
Provided administrative support.
Organized files and handled mail.

Company industry:
Pharmaceutical Manufacturing
Job role:
Secretarial

ممثلة مبيعات

January 2019 - April 2020

مجموعة شلهوب

Riyadh, Saudi Arabia

January 2019 - April 2020

خدمة الزبائن ترتيب المعرض عرض القطع العمل على الكاشير

Company industry:
Fashion & Apparel
Job role:
Sales

Sales Representative

January 2019 - January 2020

Chalhoub Group – Karl Lagerfeld

Riyadh, Saudi Arabia

January 2019 - January 2020

Communicated with customers and recorded feedback.
Contributed to achieving sales targets.
Submitted daily reports.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

جامعة الملك فيصل

March 2026

March 2026

Diploma, موارد بشرية

Saudi Arabia

Skills

Flexibility
Expert
Flexibility
Expert
Organization
Expert
Organization
Expert
حسن ادارة الوقت
Expert
حسن ادارة الوقت
Expert
Fast Learning
Expert
Fast Learning
Expert
العمل بروح الفريق
Expert
العمل بروح الفريق
Expert
التعامل مع تقنيات الويب الحديثة
Expert
التعامل مع تقنيات الويب الحديثة
Expert
المعرفه التامه في برامج الاكسل والمايكروسوفت
Expert
المعرفه التامه في برامج الاكسل والمايكروسوفت
Expert
Flexibility
Expert
Flexibility
Expert
Organization
Expert
Organization
Expert
حسن ادارة الوقت
Expert
حسن ادارة الوقت
Expert
Fast Learning
Expert
Fast Learning
Expert
Microsoft Office
Expert
Microsoft Office
Expert
HR Management
Beginner
HR Management
Beginner
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
Human Resources
Beginner
Human Resources
Beginner
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FACEBOOK
Intermediate
FACEBOOK
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PROCEDURE DEVELOPMENT
Intermediate
PROCEDURE DEVELOPMENT
Intermediate
TIKTOK
Intermediate
TIKTOK
Intermediate
WHATSAPP
Intermediate
WHATSAPP
Intermediate
ZOHO OFFICE SUITE
Intermediate
ZOHO OFFICE SUITE
Intermediate
Training
Beginner
Training
Beginner

Languages

English
Intermediate

Training and Certifications

Certifications
دورة اساسيات الادارة

Training
دورة مهارة التحدث باللغة الانجليزية
دروب
Mar 2020