دلال الهوساوي, HR/Administration

دلال الهوساوي

HR/Administration

Louis Berger International

البلد
المملكة العربية السعودية - المدينه المنوره
التعليم
بكالوريوس, English Literature
الخبرات
14 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 0 أشهر

HR/Administration في Louis Berger International
  • المملكة العربية السعودية
  • أشغل هذه الوظيفة منذ يونيو 2015

Joined the early beginning of Louis Berger Madinah Branch as HR Admin Assistant. Beside Administrative tasks, I offered maximum support to my small team and assisted the company growth in Madinah through the following:

- Supported the team to maintain document control process by registering Incoming/Outgoing letters, prepare outgoing letters and update them with a reference number -upon arrival of the Document Controller).

- Assisted the team with the necessary an accurate translation of documents, letters, and contracts upon the arrival of the company’s Translator.

- Managed Madinah office transportation plan, and tried to improve the level of service provided by the drivers through light training delivered in a presentation form.
- Assisted in attracting experienced local candidates and arranging their interviews sessions.

- Managed new employees’ relocation by confirming their airport pick-up, accommodation arrangements, and setting HR induction meeting to support new joiners with information about the company, their line manager and the community in Madinah.

- Assisted employees with HR/payroll tasks, maintain their files complete and support their Medical insurance process.

HR Officer في TQ Education & Training
  • المملكة العربية السعودية
  • أكتوبر 2013 إلى سبتمبر 2014

Started HR Department at TQ Medina College by taking total responsibility of providing different administrative services for managers and local staff. Enrolled in applying main HR functions such as:
-Attracting applicants by advertising job vacancies and assessing applications.
-Arranging interviews by coordinating schedules, escorting applicant to interviews, and meeting managers to compare qualifications to job requirements.
-Managing new employees relocation by confirming their airport meet & greet, hotel booking, assist them with any information needed in addition to providing community introductions.
-Avoiding legal challenges by understanding current legislation and enforcing regulations with managers.
-Accomplishing human resources mission by completing related results as needed.

Admin/Unit Assistent في National Guards Health Affairs
  • المملكة العربية السعودية - جدة
  • سبتمبر 2012 إلى أكتوبر 2013

Assisting the medical team in translating from and to English, maintaining service system including Files, records, supplies, schedules and new admission process. Orient new employees to service systems and computer entry, provide effective communication skills with patients in order to demonstrate any information they need to know.

Health Club Supervisor في Makkah Clock Royal Tower-A Fairmont Hotel
  • المملكة العربية السعودية - مكة المكرمة
  • أغسطس 2011 إلى أغسطس 2012

Worked cohesively with all SPA areas and co-workers as part of a team. Provided trainings and supervision of staff during daily operation of all SPA facilities. Entrusted to manage the SPA in the Manager's absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and Coordinated all guests' needs and requests in addition to the organization of guests’ appointments and memberships.

Call centre/ Reservations Agent في Al Shohada Hotel AKMC
  • المملكة العربية السعودية - مكة المكرمة
  • يونيو 2010 إلى يوليو 2011

In charge of reservation calls and booking process using Opera system, Responsible of maximizing sales opportunities and call efficiencies. Responding different queries of a customer. Handling customers’ issues and complaints with providing effective solutions.

English/ Computer Teacher في Masabeeh Al Majd School
  • المملكة العربية السعودية - مكة المكرمة
  • سبتمبر 2009 إلى يونيو 2010

Teaching basic elements and structures of English and Computer. Help the students to adapt important communication and educational skills, motivate students to learn and explore about language through creative class work ideas. Manage the class and create a vibrant teaching atmosphere.

الخلفية التعليمية

بكالوريوس, English Literature
  • في King Abdul-Aziz University
  • يناير 2009

Specialties & Skills

اللغات

الانجليزية
متمرّس
العربية
متمرّس

الهوايات

  • Interested in reading, watching documentaries, learning new languages and skills and playing sports.
    Improved my skills according to the positions I worked at, I developed my customer services skills through my experience with the hotels, and I learned how to solve work issues while the guest would feel satisfied and the company would keep its reputation safe. Also, I have developed my communication skills, my Language skills, disk and computer skills.