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Dalal Sherbini, HR Specialist

Dalal Sherbini

HR Specialist·Shoes Steps

Saudi Arabia

Bachelor's degree, BA in Human Resourse Managment

Work experience

Total years of experience: 4 years, 11 months

HR Specialist

May 2016 - May 2019

Shoes Steps

Jeddah, Saudi Arabia

May 2016 - May 2019

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Recruitment Administrator

November 2015 - January 2016

ihome

Jeddah, Saudi Arabia

November 2015 - January 2016

Identifying needs of all branches and departments of the company.
Placing advertisements for the vacancies to attract qualified candidates.
Preparing schedule for job interviews.
Preparing job offers and employment contracts.
Coordinating with related departments to complete the requirements of the new employee.
Following up with new employee during the preparation period.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Customer Service Agent

September 2012 - November 2013

TNT Express

Jeddah, Saudi Arabia

September 2012 - November 2013

Answered incoming calls and provided customers with accurate information based on their needs by telephone and emails.
Provided suitable and alternative solutions to customers' requirements and issues.
Following up with the operation department to insure completions of work.
Completed transactional information and system entry in an accurate and timely manner.
Acted on selling opportunities to increase revenues.
Trained new colleagues.

Company industry:
Shipping
Job role:
Customer Service and Call Center

HR Co-op Trainee

June 2011 - September 2011

Special Direction

Jeddah, Saudi Arabia

June 2011 - September 2011

Worked on designing and editing job descriptions for the clients, attended workshops, meetings with clients, shared in the recruiting process.

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

Education

College of Business Administration

December 2011

December 2011

Bachelor's degree, BA in Human Resourse Managment

Saudi Arabia

GPA (point): 4٠17 out of 5

GPA (point): 4٠17 out of 5

Human Resources management

Skills

Communications
Expert
Communications
Expert
Change Management
Expert
Change Management
Expert
OD
Expert
OD
Expert
Research
Expert
Research
Expert
Teamwork
Expert
Teamwork
Expert
Microsoft
Expert
Microsoft
Expert
Teamwork
Expert
Teamwork
Expert
Multitasker
Expert
Multitasker
Expert
Problem solving
Expert
Problem solving
Expert
Interpersonal
Expert
Interpersonal
Expert
Data entry
Expert
Data entry
Expert
Time management
Expert
Time management
Expert
Communications
Expert
Communications
Expert
Change Management
Expert
Change Management
Expert
OD
Expert
OD
Expert
Research
Expert
Research
Expert

Languages

English

Expert

Arabic

Expert