Store Manager
Sharaf Retail - Sharaf Group
Total years of experience :12 years, 1 Months
visual merchandising,
Record keeping,
customer service,
KPI
Document Controlling
Team Management,
Stock Adjustment,
Store inventory,
communication,
Staff Training
Planning to achieve the Assigned Store budgets & KPI’s.
- Store Operational Efficiencies in Day to Day Operations.
- Maintaining the Visual Merchandising norms as per KMP’s & Running Promotions.
- Analyzing sales & Mapping reports and Store KPI’s.
- Competition Analysis & Review.
Customer Service
- Providing shopping experience to increase customer satisfaction.
- Monitoring & increasing the “CLUB APPAREL” enrollments & redemption for the store.
- Concentrating on Personalized service to increase Link selling & store Conversions.
- Providing shopping experience to increase customer satisfaction.
- Handling Customer queries/Complaints/Refund/Exchanges.
- Executing promotions.
- Store Maintenance.
Finance
- Scheduled deposits of Collections & Tender Reconciliations.
- Maintenance of Store Assets.
- Petty Cash.
- Float Money maintenance
Merchandise
- Analyzing the Department’s & Category Performance.
- Analyzing stock sales through and stock availability on macro level.
- Initiating the stock requirements on weekly basis to brand team for consolidations.
- Providing inputs for low sale through Merchandise & categories for promotions.
- Providing Merchandise Feedback to Brand Team.
People
- Weekly scheduling of the store team for Effective utilization.
- Monitor and manage Performance of sales staff.
- Training & development of sales staff.
- Leave and Vacation Planning.