help desk supervisor
geidea solution
مجموع سنوات الخبرة :8 years, 6 أشهر
The Help Desk Supervisor is responsible for monitoring and coordinating the daily operations of the help desk and all personnel involved. the Supervisor will be responsible for organizing and correlating the support efforts of technical and application support. This includes help desk phone calls, support tickets and will be responsible for collecting all statistics and monitoring.
handling the registration for POS credit card Machin and monitor the operation team
also checking the info for the customer info to complete the payment system
handling the registration for Customers users in payment system and validation after the operation Team
courses: Riyadh) * Certified course in statistical analysis 2007. * Certified course in Data processing 2007. * Certified course in Data entry and scripts processing 2012. * Certified course in English proficiency 2017. * Course in Leadership Essentials (Droop ) 2019.