Dalia Fouad Elgohary

Providing high quality customer service.Answer inbound calls as well as assist customers who have specific inquiries.
Build customer’s interest in the services and products offered by the company.
Using the company softwae to update the existing databases with changes and the status of each customer.
Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork, doing checks on credit references as well as liaising with other departments.