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Dalia Mohamed, Accountant

Dalia Mohamed

Accountant·E-Planet for Educational Services

Egypt

High school or equivalent, Accounting

Work experience

Total years of experience: 7 years, 5 months

Accountant

January 2021 - Present

E-Planet for Educational Services

Cairo, Egypt

January 2021 - Present

Treasury accounting: monitor and verify daily, weekly, and monthly expenses and
earnings
Payroll accounting: prepare salaries and incentives for employees
Bank reconciliation: review client payments and transfers to company accounts
Client follow-up: collect installments and resolve payment-related issues
Company industry:
Primary, Prep, & Secondary School
Job role:
Accounting and Auditing

Customer Service Agent

January 2019 - January 2021

E-Planet for Educational Services

Cairo, Egypt

January 2019 - January 2021

Resolved customer queries via phone and email
Established positive relationships with clients through effective communication
Recorded and processed call information to maintain accurate customer data
Input customer information and notes into the internal database
Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Education

Cairo (AUC)

July 2024

July 2024

High school or equivalent, Accounting

Egypt

6th October University

July 2019

July 2019

Bachelor's degree, English Section

Egypt

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
RECONCILIATION
Intermediate
RECONCILIATION
Intermediate
SALES PROCESS
Intermediate
SALES PROCESS
Intermediate
TREASURY SERVICES
Intermediate
TREASURY SERVICES
Intermediate

Languages

Arabic

Beginner

English

Beginner