Dalia Zahlan

Support Business Operations Manager with quantitative and qualitative analysis
• Support Business Operations Manager with financial analysis
•Create and manage extensive excel sheets
•Assist the ME independence team with the business relationship clearances
•Prepare and submit draft independence assessments to the project team
•Drive R&Q improvement initiatives to make the process more efficient

•Process deposits, withdrawals and other banking transactions for a high volume of customers
•Introduce new members to the banking platform and assist them with balance transfers
•Receive mortgage, loan, or public utility bill payments and verify payment dates and amounts due
•Balance currency, coin, and checks in cash drawers at ends of shift, and calculate daily transactions

at the treasury and capital market department
•Manage and balance the daily cash flow and liquidity of funds within the bank
•Observe how the department handles the bank's investments in securities, foreign exchange and cash instruments

Follow lectures on the history of the Lebanese Banking and Financial sectors, with an overview on the main structures and regulations of BDL
•Learn about the different functions of the Central Bank, various departments and their specific roles

Handle customer orders and execute trading
•Monitor daily financial news
•Work on different trading platforms
•Submit technical analysis to the customers

Enhance team work abilities and communication skills
•Handle financial transactions (cheques, cash deposit and withdrawal)
•Learn about eligibility of cheques, Bancassurance and Audi services
CERTIFICATE_____________________________________________________________________
•CFA certificate in progress

EXTRACURRICULAR_____________________________________________________________________
•Volunteer at Saint Jude Cancer center
•AUB 2014 commencement ceremony: Accompanied graduating students during rehearsals and ceremony
•AUB guide for students
•AUB outdoors: worked with the marketing and safety team.
•Member in the handball team in AUB