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Dalim Ahmed, barista coffee

Dalim Ahmed

barista coffee·Bangladesh coffee academy

Qatar

High school or equivalent, Business And Commerce

Work experience

Total years of experience: 3 years, 6 months

barista coffee

January 2023 - Present

Bangladesh coffee academy

Doha, Qatar

January 2023 - Present

• Prepared and served a variety of coffee and beverages including espresso, cappuccino, latte, and specialty drinks.
• Provided excellent customer service by greeting customers, taking orders accurately, and ensuring a positive experience.
• Operated POS system and handled cash and card payments efficiently.
• Maintained cleanliness and hygiene of the coffee station, equipment, and seating area according to food safety standards.
• Managed inventory of coffee beans, milk, syrups, and other supplies, and informed supervisors when restocking was needed.
• Assisted in daily opening and closing duties of the café.
• Promoted menu items and suggested beverages to customers to increase sales.
• Worked collaboratively with team members to ensure smooth and fast service during busy hours.
Company industry:
Catering, Food Service, & Restaurant

Education

Sylhet International University

January 2018

January 2018

High school or equivalent, Business And Commerce

Bangladesh

GPA (percentage): 3.41%

GPA (percentage): 3.41%

I completed my studies in the Commerce stream, where I learned about business, finance, accounting, economics, and basic management. My education focused on understanding how businesses work, how money is managed, how accounts are prepared, and how trade and markets operate.

Skills

Hospitality

Beginner

Customer Service

Intermediate

Communications

Expert

Languages

English

Intermediate

Hindi

Expert

Training and Certifications

Certifications
Barista Coffee
Sylhet Specialty Coffee Academy
Jun 2025
Barista Coffee Academy
Bangladesh
Jan 2025

Hobbies and interests

Team Player

Successfully completed professional Barista Training Certification. * Recognized for excellent customer service and positive communication skills. * Maintained high standards of cleanliness andhospitality service. * Able to work efficiently in fast-paced hospitality environments. * Strong teamwork and customer satisfaction skills.