Damacline Malesi

Developed and implemented marketing campaigns that increased audience engagement and
brand visibility.
Managed social media platforms and created engaging digital content.
Conducted market research to identify customer trends and business opportunities.
Assisted in planning promotional events and media campaigns.
Worked closely with clients to ensure customer satisfaction and strong business relationships.
Collaborated with creative teams to produce advertising and communication materials.

Responded to customer inquiries professionally through phone, email, and chat platforms.
Resolved customer complaints efficiently while maintaining a positive customer experience.
Maintained accurate customer records and handled data entry tasks.
Demonstrated strong communication and interpersonal skills in a fast-paced environment.
Assisted in upselling products and promoting company services to clients.

Assisted in content writing, news reporting, and media production activities.
Conducted interviews and helped prepare communication materials.
Supported marketing and public relations campaigns.
Managed social media updates and audience engagement.