Strategy Management Office
e-finance
Total years of experience :21 years, 5 Months
Drive the Development and Monitor the Execution of e-finance’s Long-Term Growth Strategy…
= Maintain e-finance’s Strategy setting processes as per the emerging or prospect changes in external and internal profiles ‘PEST, SWOT Analysis’, and ensure communicating the stated Corporate Strategy upon approval, to the entire company.
= Maintain Cross-Enterprise Strategy Cascade to Relevant Sectors, identify each Sector’s portion in realizing the stated strategic objectives, develop its tactical plan, required resources, and budgets.
= Associate critical success factors and measurements criteria per each element in the tactical plan, in alignment with corporate strategic direction ‘quantitative and qualitative’.
= Specify sector’s interdepartmental dependencies and interlocks ‘the exact expected contributions from other sectors | vendors associated with its timeframe & success criteria’ in order to realize sector’s tactical plan.
= Coordinate and consolidate e-finance’s Strategic Initiatives master plan ‘Backlog’ that collates all arouse bidirectional strategic initiatives, logging its description, business value, priority, and dependencies.
= Appropriately, reflect strategically urgent initiative(s) within e-finance strategy and its associate tactical plan, ensure informing impacted parties and re-channeling all required resources and efforts.
Monitor performance of strategy implementation as per agreed revision interval, and ensure progression in accordance to planned timeline and approved budget.
= Actively highlight any arose impediments or bottlenecks that might represent hurdle towards achieving the company strategy; ensuring that all critical data is covered and adequately presented in order to support an informed decision-making process.
Evaluate the results of concluded milestones or periods 'quarter, mid-year, annual', Report the Progress and Challenges of Strategy Realization to the Management Board, with absolute transparency and suitable layer of details “KPIs, Dashboards, Balanced Scorecard”.
Achievements with e-finance’s Top Management:
Successfully founded and manage the role of SMO ‘Strategy Management Office”.
= Maintaining e-finance’s Strategy Development, Monitor, and Execution along with Strategic Initiatives Backlog.
= Strategy Periodic Review and Annual Achievements.
e-Serve Strategic Roadmap ‘a newly established Joint Venture Company of e-finance’.
= e-finance Digital Transformation Roadmap ‘e-finance transition plan for embracing digital Services & Products’.
Solid experiences in building Governmental Mega Projects, maintain Business Analysis team's roles and responsibilities during the different phases of the projects.
= Responsible for effectively cross-collaborate with multiple stakeholders to define integrated business solutions that meet addressed business needs and that can be developed in a cost-effective, timely, and high-quality manners.
= Accountable for addressing stakeholders’ business needs, investigating and clarifying provision of prospect solution; in order to determine underlying issues, root causes, and characteristics of successful solutions.
= Determine the requirements of projects | programs, translate it into actionable insights, and communicate it with involved parties associated with prototypes and mockups as needed.
= Provide clear direction and overarching goals of prospect solution, relate it to required solutions capabilities, coordinate the required resources to deliver products effectively, and resolve any coordination issues to guard projects’ deadlines.
= Work closely with the Solution Architects, Designers, Software Engineers, and Quality teams in order to clarify solution requirements (functional & non-functional) and assessing solution success (UAT).
= Resolve requirement related issues that arise during execution, and maintain products backlog of change requests and enhancements.
= Collaborate with Project Management in planning and report progression of all projects under execution.
= Collaborate and monitor with the activities of Continual Business Processes Improvements, in order to ensure its alignment with corporate strategic provisions.
= Cooperate with other departments to discuss potential opportunities to enhance and improve cross-functional processes.
= Maintain refining all (Waterfall | Agile) Requirements Management’s methodologies, processes, tools, and standards.
= Responsible for coordinating the efforts of Business Analysis’ team throughout the entire SDLC.
Achievements with e-finance Business Solutions, Operations, and Implementation teams:
Participate with the Development, implementation, and Operations teams in many successful projects…
= MDS Solution Analysis and Design ‘Monitoring Distribution of Subsidized-fuel’
This project involved multiple governmental sectors; the MOF ‘Ministry of Finance’ and MOP ‘Ministry of Petroleum’ in cooperation with MOI ‘Ministry of Interim - Central Traffic Department’. The project objective is to provide facility to monitor the distribution of subsidized-fuel after being delivered to the drop-points ‘Gas stations, Corporates…’ using the Smart Cards in order to obtain the assigned amount of fuel with subsidized price and managing the extra consumption with fuel free price.
= Defining the NCDA Business Processes ‘National Council of Disability Affair’
This project has two milestones, the first was engineering NCDA Business Processes; as a matter of fact, the council was recently established as a governmental institution. The second milestone was to define the Business Requirements of the prospective solution, which will handle the automation of agreed ‘Business Processes’ and fulfills all stated criteria of an efficient solution.
= CAMS “Current Accounts Management System”
The purpose of the project is to unify the Clients’ scattered manual deposits at Egyptian Customs Authority at the level of each Customs Region by consolidating these deposits into a 'Central Account' that will be managed centrally and utilized in any Customs region around the entire country through CAMS a unified and central system, which will rely on automating and updating the movements of financial deposits into the consolidated central account, where these deposits are recorded on the system through its integration with the internal regulations of the Egyptian Customs Authority and the government payments system.
CIL is a multinational company owned by Legal & General UK and CIB Bank in
Egypt, now acquitted by AXA a French company as a Senior Business Systems Analyst in the Systems
Department. Working side by side with foreign domain experts has taught me a lot and helped me in maintaining another layer of discipline, quality, and professionalism. I participated in establishing the
‘Change Management’ role, either for new modules or modifications in truly integrated ‘ERP’ systems.
In addition to, the Business Analysis professional services ‘Business Process Mapping, Re-engineering,
Enhancements, Auditing, etc…’
My work in CIL Systems Department included:
§ Maintain elementary analysis for raised (Life & Group) systems change requests or new solutions, throughout
the implementation and Pot Implantation Review.
§ Assess the possible impacts of required changes on relevant business areas, integrated systems, and business
processes.
§ Perform assessments of the systems processes, functional specifications and logics, input/output requirements,
reports and functional database design to ensure fulfillment of business needs.
§ Produce the Business Requirements specifications for approved change requests by production areas either,
for new solutions, or required changes in the current running systems.
§ Maintain System Requirements specifications for approved Business Requirements ‘new or changes’ on
current systems ‘including all relevant tech outputs according to the release scale’.
§ Define the high-level test plan for new releases, to ensure the full alignment with the production areas.
§ Manage acquiring approvals for proposed Business Requirements specifications and the UAT.
§ Provide efficient, accurate, and updated documentations for applied changes / projects ‘covering the entire
SDLC’.
§ Map the ‘AS-IS’ Business Processes and manage the activities to reach the ‘To-Be’ Enhanced/Reengineered
ones, to facilitate applying the required changes on company’s core systems.
§ Manage the implementation of suggested process improvements in coordination with departments’ managers
and top management according to the company’s objectives and goals.
§ Participate on several researches to establish a robust experience over the ‘Change Management’ area.
§ Manage numerous projects, starting from project definition phase until benefit realization. These enriched my
experiences in coordination, communication, and soft skills; dealing with all customers’ categories including
third parties.
Important achievements with CIL team:
§ Research the Business Objects & Business Intelligence concept and designed the (MI Dynamic Reporting tool)
which saved remarkable time, money, and dedicated resources used in the regular Static Reports.
§ Research and produce the ‘Business Process Improvement - Change Management's Guide’ rated by the
reviewers as "Exceptional".
§ Define the Service Level Agreement (SLA) between CIL & third parties of Bancassurance alliances.
§ Design Security Rules for the company's Corporate Online website.
§ Design Data Valuation Extract module - Actuarial Calculations.
§ Apply Business Process Enhancement for Individual Policy Admin (Underwriting) area.
§ Design an Integrated Business Process for Customers Complaints Handling.
§ Manage projects of New Alliance ‘Bancassurance Alliances, Barclays Bank, Blom Bank, …’
§ Design Group Insurance Business Defined Projections (Actuarial Calculations).
§ Design Group Insurance Large Schemes Handling (Web-based service).
§ Manage the Systems Analysis for Internal Sales Agency Re-Structure.
§ Apply Finance Business Processes Improvement & Re-Engineering.
§ Research the CMMI level 2 implementation on Systems Department.
§ Manage and coordinate Several Projects & Changes in both Individual & Group insurance business areas,
covering the company affected areas and third parties.
In the Research & Development Department as a System Analyst and Designer for developing and implementing applications specialized in preventive maintenance of petroleum extraction equipment for Oil & Gas Companies.
Since my graduation and for 6 years, I participated as team-member, team manager, and system
manager for numerous standard and tailored applications for local and international companies.
MBA In Progress
Future Academy: The Higher Institute for Specialized Studies, Major: Computer Science