Dana El wali

• Generate qualified leads and manage outbound tele-sales campaigns targeting
the UAE and Qatari markets.
• Engage prospective customers through personalized outreach and CRM
tracking.
• Collaborate with sales team to refine lead qualification strategies and sales
scripts.

• Executed high-volume outbound tele-sales and cold-calling campaigns, averaging 100+ calls per day
using Cisco Jabber and proprietary LGS AI software.
• Consistently met and exceeded target meeting booking KPIs for the senior sales executive team.
• Delivered clear, persuasive, and consultative service presentations over the phone, identifying
prospect pain points to position tailored solutions and drive buying decisions.
• Participated in daily live B2B sales closing meetings via Google Meet alongside Sales Managers and
corporate clients.
• Managed structured meeting reminders, follow-ups, and data tracking consistently to ensure no
qualified client slipped through the sales pipeline.
• Handled client objections calmly and positively, utilizing high emotional intelligence and strong verbal
communication to de-escalate concerns.
• Maintained real-time communication with prospects, delivering precise corporate details promptly to
maintain pipeline momentum.
• Mapped organizational structures to target key stakeholders, reducing the overall sales cycle duration.

• Researched digital market spaces to uncover emerging industry trends, consumer behaviors, and
competitor strategies.
• Extracted and verified datasets from digital channels to construct clean prospecting databases for
sales development.
• Performed continuous database hygiene and data entry using Excel and Bitrix24 CRM, filtering out
invalid leads to optimize database accuracy.
• Delivered actionable market intelligence to the lead generation division, increasing cold outreach
targeting precision.
• Synthesized raw research data into structured business intelligence reports with strict attention to
detail for executive decision-making.

• Developed and operated an e-commerce micro-business, managing digital sales operations, inventory,
and supply tracking.
• Deployed targeted social media marketing strategies to expand digital footprint and organically grow
customer engagement.
• Managed customer relationship cycles with warm, clear, and professional written communication to
resolve post-purchase inquiries.

• Managed an online sales page promoting handmade
crochet bags designed and produced personally.
• Handled product listings, order processing, and
customer inquiries, ensuring a positive shopping
experience.
• Leveraged social media platforms to market
products, drive engagement, and increase sales.

Dar Al-Chifae
Hospital, Dr. Ghanem Medical Laboratory.