دانا حسن

Working as 1:1 coach with clients all around the world, trying to improve their career and leadership decisions with a very simple approach.

Coaching Topics that I cover:
✅Career Guidance
✅Talent development
✅Leadership
✅Career transition
✅Plan your career
✅Headhunting & Recruiting
✅ Cross-cultural communication

Acting as HR manager for both Jordan and Lebanon office, managing all HR
aspects including organizational development, Talent acquisition, learning and
development, compensation and benefits, employer branding & employee
engagement.
• I managed to have 45% females in LT and exported 7 talents in one year from the
Leadership team to different new end markets using different working models like
STIA, LTIA, Hybrid, and L2L.
• Jordan benefits revamp; Changed schooling & transportation benefit for Jordan
after 12 years. It has an impact of 60% of what employee was earning.

• Execute and implement people management programs within outline of performance management, talent management and succession planning enablement tools
• Identify and guide people managers on ways and methods to attract, retain & develop talent pipeline
• Work on systematic tools for talent acquisition to be fully in place by recruiting right talents, make sure we have the right onboarding on place, retaining talents and developing them.
• plan and establish company training yearly agenda
• plan, create and implement yearly rewarding and recognition programs for all functions based on performance criteria’s that helps achieving yearly business targets.

• Execute and implement people management programs within outline of performance management, talent management and performance enablement tools
• Lead & advise on change management situations and act as organization change agent in which new structure, new process, lean business model would be introduced
• Identify and guide people managers on ways and methods to foster, retain & develop talent pipeline
• Work on systematic tools for talent acquisition to be fully in place by recruiting right talents
• Act as public affairs and communication for Coca-Cola Jordan, overseeing corporate social responsibility and community service projects
• plan and establish company training yearly agenda

• Supervise the recruitment process for the whole organization and make sure to have staff on board within requested date; starting from receiving the job requisition form till having the candidate on board
• Supervise the training and development process for all SCI staff
• Train staff on Global HR induction, Fraud policy, child safe guarding policy, psychological first aid & stress management
• Coordinate with internal & external parties for arranging for staff training sessions
• Supervise the performance appraisal process all over the organization and analyze staff training need analysis out of the performance evaluation process
• solve and provide needed support in any related performance appraisal challenges that might face staff & managers
• Maintain a good record of staff database, leave balance record & personnel well organized filling
• Maintain the recruitment das board up to date with all staffing process
• Maintain an updated organogram for save the children organizational structure
• Maintain an updated records of available staff job descriptions & TORs
• Conduct needed investigations whenever there is a complaint reported to HR & A certified investigator for Fraud, Child safe guarding, COC cases, recommend the best disciplinary action to be taken and maintain a good recording system for cases
• Support country director and management in making the right decision by providing needed consultation & HR recommendations on the investigated cases so they can take the right decision and disciplinary action
• Follow up on all child safe guarding cases and make a good record of the investigated cases documentation
• Follow up on code of conduct cases generated from all departments if there is any
• Maintain a good follow-up on HR Plans, Policies, SOPs and practices
• Maintain a good supervision on SCI staff leave balance and annual leave plans
• Make sure that all HR decisions are made within the legal advise
• Support management in the completion of the current merge process and transitioning of employees from SCI to SCJ & being a member from the HR working group who is taking a good lead on the process
• Advise staff on compensation and benefits related issue and maintain a good documentation system for payroll business cases is there is any
• Support and supervise HR coordinators and technical field HR staff
• Supervise the HR process in the North Region

1. Working as HR Coordinator for the North region at save the children international starting from 18th of June 2014 till present.
• Recruitment process for the whole North Region
• Training for our organization induction
• A certified trainer for the child safe guarding policy, I have conducted several training session for SCI employees
• A certified trainer for the psychological first aid & stress Management
• Handel all personnel & administrative issues for all North Region employees
• Consultancy recruitment & hiring.

1. Working as HR Officer at MB Petroleum services Company from 1/05/2013 till present.
Tasks: • Taking care of recruitment process
• Handling employees from their joining dates till their end of service.
• Following up on employees training matrix
• Conducting the yearly manpower planning report
• Employee's Taxation
• Compensation and benefits " doing monthly salaries "
• Handling HR Personnel issue; banking letters leaves etc.
• Following up on the yearly appraisals.
• Arranging training sessions & social events
• Handling social security & employee's medical insurance.

• Prepare time sheets, extra days report, and daily allowance report on monthly basis
• Doing all employees ticketing, hotel booking, transportation and all needed logistics
• Doing all employee pre- employment medical checkup
• Responsible for employee’s induction before sending them down to site.
• Filling of employees.

1.taking customers call, live chat & handling shop and ship service customers .
2.sending emails
3.follow up on customers cases & shipments