dana ismail, Senior international partnerships specialist

dana ismail

Senior international partnerships specialist

Qatar charity

Lieu
Qatar - Doha
Éducation
Master, Global affairs
Expérience
13 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 0 Mois

Senior international partnerships specialist à Qatar charity
  • Qatar - Doha
  • Je travaille ici depuis avril 2017

Senior International partnerships specialist, in the the field of programs and rehabilitation in international NGO. My main experience is on projects proposal, reports, desk research, programs development, strategic development

HR supervisor à Al Hekma International School
  • Qatar - Doha
  • septembre 2014 à novembre 2015

- Coordinate and prioritize office duties and functions.
- Responsible for HR requests inclusive of bank related matters, financial matters, Governmental institutions..etc
- Follow up on personnel issues such as visas, data, residency permits and orientation packages for new employees.
- Recruiting process and screening of new employees.
- Contracting process for new and return employees
- Completing MOL and SEC process.
- Tracking attendance and enforcing school regulations inclusive of work ethics, penalties, dress code..etc
- Prepare a variety of reports and dashboards, written materials including correspondence, bulletins, memoranda, calendars, requisitions, records, reports and evaluations; maintain associated records.
- Screen and routes correspondence, visitors and telephone calls from the public, faculty, staff; handling routine issues independently, referring to an appropriate staff member or prioritizing for dept. head's attention.
- Interpret, explain and apply regulations, policies and procedures.
- Exercise judgment and discretion in seeking solutions to complaints and problems.
- Prepare a variety of records and files, which may include personnel, budget, and payroll.
- Prepare a variety of forms.
- Train and provide leadership and work direction to school clerical, technical, and Admin personnel and others as assigned.
- Coordinate and assist with special events; assist in selection of personnel and program; assure adherence to legal requirements and Board policies; work with and assist personnel assigned to the positions.

Admin. & HR Senior Coordinator - E-Marketing Coordinator – handling school accounts à Al-Rowad international schools
  • Qatar - Doha
  • juillet 2012 à avril 2014

- Member of the school's management team
- Supervising and leading Admin. Staff.
- Training Admin. Staff and evaluating general performance.
- General Admin. Tasks (Follow up with official communication with different governmental institutions. )
- Supervisor of Student's affairs and registration staff.
- Established registration system.
- Responsible for social media marketing (established and updating the school's official Facebook page\ directing and updating school official website\direct public relations tasks )
- Handling document control tasks.
- Scheduling tasks.
- HR related tasks ( Establish HR system, Contracting, overview and select new members, Payroll, follow-up with general evaluation of staff performance, preparing job descriptions, handling post and after employment processes )
- Handling school accounts ( student's fees\ payments, monthly records, accounting reports, arrange payments, applying policies )
- Handling and directing different exhibitions ( SEC education exhibitions)
- Handling and hosting different school's related projects (displays, events)
- Producing school newsletters.
- Preparing quarterly and semiannual school general performance reports to owners and stakeholders.

Assistant Manager à Hannun Trading and service centre
  • Qatar - Doha
  • avril 2011 à avril 2012

- Office management and coordination responsibilities (ex: follow up the company’s outgoing and received orders, issuing monthly reports of the company’s performance )
- Responsible for the communication - direct and indirect - between clients, customers, suppliers and the management.
- Following up with monthly accounting responsibilities such as, issuing End of the month accounting records and follow up with financial related tasks.
- Responsible for administrative work.

Conventions /sales / wedding planner à W doha Hotel & residences
  • Qatar - Doha
  • décembre 2010 à mars 2011

-Responsible for selling, marketing, contracting, Planning and execution of various events ( formal, governmental, VIPs and personal )
-Keeping records of any financial transactions related to events.
-Ensuring the level of service delivered to different parties.
-Drawing up the personal budget's related goals for approval of the director of MICE and reporting to the regional director of sales and marketing.
-Responsible for determining, maintenance and achievement of the departmental budget as well as the personal goals.
-Contracting and coordinating groups of well known accounts ( ex: Cisco, QOC, blackberry)
-Ensuring smooth running of all different aspects of operations related to groups and events ( guest relations, flights bookings, hotel reservations, personalized experiences, day to day operations and coordination)
-Managing Problem, and obtaining the best problem solving method to ensure internal and external customer full satisfaction.
-Marketing the event internally and for external clients in the best way possible.
-Registration and activation of customers accounts.
-Utilizing the overall sales process to achieve the owners and parent company overall vision and mission.
-Translating hotel sales' contracting materials, marketing collaterals and E marketing content from English to Arabic/ Arabic to English.

Customer care - registration agent à Vodafone Qatar - spanco
  • Qatar - Doha
  • août 2009 à novembre 2009

- Call centre tasks and Dealers help line tasks.
- Registration and activation of customers accounts.
- Handling complaints
- Over phone marketing.

Admin. à Youth theatre centre
  • Qatar - Doha
  • février 2008 à août 2008

-Responsible for administrative tasks and minutes taking.
-Responsible for regular filing.
-Event planning coordination
- letters writing and documenting
- translation

Housekeeping supervisor à Qatar olypmic comittee , DAGOC
  • Qatar - Doha
  • juillet 2006 à décembre 2006

- Responsible for directing different groups.
- Scheduling responsibilities
- Providing reports for different departments.
- Providing reports for management
- Conducting staff evaluations.
- Problem solving.

Éducation

Master, Global affairs
  • à Hamad Bin Khalifa University
  • mars 2022
Baccalauréat, International business management ( Hospitality management major)
  • à Stenden University of holland ( Doha campus)
  • février 2010

Specialties & Skills

Communication Skills
Coordination
Events planning
Human Resources
Administration
Translation, marketing support
Computer skills

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

business communication / English / Marketing & advertising (Formation)
Institut de formation:
Stenden university
Date de la formation:
September 2005

Loisirs

  • crafts , Reading , events planning