Customer Service
Al Garhoud Private Hospital
مجموع سنوات الخبرة :1 years, 3 أشهر
• Works with medical clinic employees to ensure that each employee understands their job description, the desired results associated with their work, and the resources available to achieve the results.
• Trains and develops medical clinic staff with ongoing direction from the COO to ensure they are capable of performing their duties.
• Plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems with the guidance of the COO.
• Ensures at all times the department consistently operates in a high quality manner.
• Tracks timesheets and scheduling and coordinating of staff for all leaves to include but not limited to; PTO requests and FMLA, in accordance with policies and procedures
• Oversees provided medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Oversees patient education as needed.
• Available to patients, through clinical staff to answer questions and relay information regarding their care.
• Oversees medical recommendations for patient care (within KSBN limitations) when necessary.
• Completes appropriate paperwork to comply with insurance and reimbursement guidelines.
• Completes all documentation and paperwork within time constraints posed by various entities.