Customer Service Executive
Air Charter International
Total years of experience :4 years, 9 Months
/09/2012-24/03/13 AIR CHARTER INTERNATIONAL. DUBAI
SEAWINGS LLC
Customer Service Executive
Responsible for: Promote a positive image of the Company.
Meet and Greet passengers and communicate engagingly.
Carry out responsibilities of a Tour Director including travelling with the tour group
Providing on-going commentary and be available at all times for customer service
Actively sell Seawings merchandise products and continuously achieve revenue targets
Daily prepare a peactree for Account Department and Inventory of sold products
Assist in check-in, security check, booking confirmation and validation of passenger passport
To make reservations and assist passengers in the process
Collection of payment, cash or credit card
Support operations staff for the entire Seaplane tour experience
2011 - Feb 2012 RODEO DRIVE BRANCH OF UAE TRADING COMPANY
TOM FORD BOUTIQUE. Luxury High Fashion
Sales consulter
Responsible for: Full responsibility of the store in absence of Manager
Settlement-monetary operations in a cash desk
Reception of payment in the form of cash, checks, credit cards
Competent correspondence.
Recommendations in made-a-measure of suits
Consultations to buyers at an assortment of choice
Train new employees
2008 - 2010 BINHENDI ENTERPRISES. DUBAI
BRIONI Men's Wears Boutique. Luxury Fashion Brand
Senior Sales
Responsible for: Maintain business meetings for high level of visitors and founders from
Italy. Milan
Work with VIP International clients in the shop
Calculation of complex budgets for client's for made-to-measure events
Active indoor sales, daily financial reporting
Creation advertising campaigns
Results Achieved: Customers database were launched and succeed
Office expenses were decreased and proper monitoring
Sales targeting process were implemented
Sales growth confirmed by the Store Manager
1
Managment in social sphere