دانا والي

Developing store strategies to raise customers’ complain, expandstore traffic and optimize profitability Meeting sales goals bytraining, motivating, mentoring and providing feedback to storestaff Ensuring high levels of customers satisfaction throughexcellent serviceComplete store administration and ensure compliance withpolicies and procedures Maintain outstanding store conditionand visual merchandising standards Report on buying trends, customer needs, profits etc Propose innovative ideas toincrease market share Conduct personnel performanceappraisals to assess training needs and build career pathsDealwith all issues that arise from staff or customers (complaints, grievances etc)Be a shining example of well behavior and highperformance Additional store manager duties as needed

Managing and coordinating between agencies, contractors, suppliers, interior designers, and consultants involved in theproject.While overseeing the day-to-day operations of the organizationby smoothly implementing management decisions in it's unitby focusing on a few key points

Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
Ensuring high levels of customers satisfaction through excellent serviceDevelop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance

Resolves customer complaints by investigating problems;developing solutions; preparing reports; makingrecommendations to management.

Sales consultant
October 2013 - March 2019
Generating leads and turning them into opportunities
for sales.Contacting potential customers via
telephone, email and face to face.Working to KPI’s and
revenue targets as set by the sales director.Arranging
meetings with prospects in order to demonstrate
products.Negotiating prices with potential customers
and closing sales.Identifying opportunities for new
business within the market.Paying attention to
competitors and their activities within the
industry.Building long term relationships with new and
existing customers.Ensuring all administration relating
to sales is completed effectively.Working closely with
other departments and finding opportunities to cross sall

Learn the products and services offered, including the
sales terms (e.g. special features, return and warranty
policies)Set targets for the sales
departmentCollaborate with the marketing department
to prepare common strategiesMonitor sales numbers
and marketing metricsCalculate business trends, like
monthly sales ratesAnalyze market trendsMonitor
competition and follow current developmentsEnsuresales team is up-to-date with business targetsMotivate
sales team to achieve great results Find prospective
customers and new target segments

Communicate with clients to understand their needs
and wants
Determine necessary supplies and equipment needed
Apply makeup in a professional manner
Pay attention to other details such as costumes and
design
Help in applying and removing makeup and prosthetics
Work with other crew members
Examine makeup materials at disposal and chose the
best option
Prepare budget planning for makeup supplies and
tools
Track expenses
Keep makeup tools and products in check
Adhere to personal hygiene standards
Stay up to date with latest best practices, tools and
technology in your field

Generating leads and turning them into opportunities
for sales.Contacting potential customers via
telephone, email and face to face.Working to KPI’s and
revenue targets as set by the sales director.Arranging
meetings with prospects in order to demonstrate
products.Negotiating prices with potential customers
and closing sales.Identifying opportunities for new
business within the market.Paying attention to
competitors and their activities within the
industry.Building long term relationships with new and
existing customers.Ensuring all administration relating
to sales is completed effectively.Working closely with
other departments and finding opportunities to cross
sell.