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Danaa Naser, Accountant & Waiter

Danaa Naser

Accountant & Waiter·Al-Duha Restaurant & Bakery

Lebanon

Bachelor's degree, Marketing And Business

Work experience

Total years of experience: 12 years, 6 months

Accountant & Waiter

January 2014 - Present

Al-Duha Restaurant & Bakery

Beir Meri, Lebanon

January 2014 - Present

• Managed financial records, tracked daily sales, and maintained accurate accounting
documentation.
• Delivered exceptional dining experiences by taking orders, serving meals, and attending
to customer needs.
• Coordinated table arrangements and seating to optimize restaurant flow and customer
satisfaction.
• Assisted staff with operational tasks, including inventory monitoring and supply
management.
• Resolved customer inquiries and concerns promptly, ensuring high service quality and
repeat visits.
• Supported team collaboration to streamline daily operations and maintain efficient service
standards.

Company industry:
Administration Support Services

Cashier

January 2024 - January 2025

Kaztel,

Beirut, Lebanon

January 2024 - January 2025

• Handled daily financial transactions, including cash, card, and electronic payments, with
accuracy and accountability.
• Provided prompt and courteous customer support, ensuring positive client experiences.
• Identified and resolved transaction errors and customer concerns effectively, maintaining
satisfaction.
• Organized and maintained checkout areas to comply with operational and safety
standards.
• Collaborated with colleagues to optimize daily store operations and achieve sales targets.
• Managed high-traffic periods efficiently, balancing speed with attention to detail.
• Assisted in monitoring product inventory and restocking to maintain seamless service.
• Fostered a professional and welcoming environment, promoting customer loyalty and
trust.

Company industry:
Telecommunications

Cashier

January 2023 - January 2024

Makhazen

Beirut, Lebanon

January 2023 - January 2024

• Accurately processed cash, credit, and digital transactions, ensuring error-free financial
operations.
• Delivered exceptional customer service by assisting clients with inquiries, purchases, and
complaints.
• Resolved payment and billing discrepancies promptly, demonstrating strong problem
solving abilities.
• Maintained organized workstations, managed stock rotation, and monitored inventory
levels.
• Collaborated effectively with team members to optimize workflow and operational
efficiency.
• Handled high-volume transactions under pressure while maintaining strict attention to
detail.
• Ensured compliance with company policies, cash handling procedures, and safety
standards.
• Provided a welcoming and professional environment, enhancing client satisfaction and
loyalty.

Company industry:
Retail & Wholesale

Education

Notre Dame University

January 2027

January 2027

Bachelor's degree, Marketing And Business

Lebanon

Kamal Jumblatt Secondary School

January 2023

January 2023

High school or equivalent, Business And Economics

Lebanon

Skills

Time Management
Expert
Time Management
Expert
Accounting
Expert
Accounting
Expert
Finance
Intermediate
Finance
Intermediate
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Auditing
Expert
Auditing
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Management
Expert
Management
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate