Dane Aguilar

Shift Manager at SADF

• Saudi Arabia - Riyadh
• My current job since October 2012

 Deliver excellent customer service and customer management, at all times.
 Serve and present beverages, quickly and efficiently, meeting our standards.
 Assist in keeping the restaurant, front-of-house and toilets clean and tidy, at all times.
 Keep up to date with current promotions and new products.
 Make customers aware of offers on our great food and drink range.
 Speak to customers to ensure that they are satisfied with their meals.
 Manage the opening and closing of the restaurant.
 Be responsible for cash-management issues.
 Monitor and manage maintenance issues.
 Manage office administration as instructed by the restaurant manager.
 Manage and maintain correct staffing levels.
 Identify and take an active role in the recruitment of new staff members.
 Deal with customer complaints in a professional manner.
 Deal with deliveries and report any loss or damage to the restaurant manager
 Maintain accurate stock control, including ordering, delivery checks, line checks and wastage.
 Assist in achieving all financial targets set.
 Maintain personal knowledge by completing in-house training, attending courses and completing workbooks.
 Always adhere to all company policies and procedure and licensing laws.
 Be involved and contribute at team meetings.
 Carry out instructions given by the management team and head office.