ICT Project Engineer
Salam Technology
Total years of experience :16 years, 7 Months
• Recommending solution, architectural design and implementation of complex application architectures
• Working as a consultant for the port related services, applications implementation and operations
• Oversee the projects Interact with the client and work as a single point of contact for their systems/services solutions
• Working with different application teams which is not less than 25 in terms of requirement gathering and setting up the environment with best practice for the successful implementation and delivery of the respective applications
• Managing the client’s IT infrastructures and providing the operational support
• Recommending Plan, Design, implementation, upgradation, migration and operational support for the corporate customer’s IT infrastructure
• Coordination with system partners to finalize the design and requirements
• Producing project deliverables like HLD, LLD and NRFU document
• Focal point, managing technical escalations and issue fixing.
• Site survey, customer’s meetings and requirement gathering
• Provided operation manuals for startup shutdown and first level trouble shooting process to helpdesk team
• Recommending security standard recommendation to the management
• Provided technical feasibility solutions for functional designs
• Services implementation and migration across data centers
• Setting up services and applications HA, DR across data centers
• Services implementation, testing and validating on Project Integration Center (staging)
• Establish subject matter experts and training plans.
• Server Hardening and recommending security standard to the management.
• Establish Policies, procedures, standards and operating processes that ensure the highest operational effectiveness.
• Establish Policies, procedures, standards and operating processes that ensure the highest operational effectiveness.
• Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors and customers.
• Provided Networking Solutions to clients and stakeholders.
• Working with Channel partners and infrastructure technology partners including Microsoft, VMware in Greenfield Data center
• Understand, articulate and position of client data center solutions both internally and externally.
• Provided 24x7 on call support.
• Liaising with technical teams for most recent updates and gain an understanding of the outstanding deliverables.
• Holding weekly/monthly meetings with client both in person and by conference call.
• Managing multiple complex projects and requests through to delivery
• Part of the Design implementation of both Primary and Disaster Recovery Tier 3 Green field Data centers
• Worked as a resident engineer, a key member for supporting the day to day Datacenter activities and IT operations
• Active directory fine tuning and providing the production servers support running on Windows server 2008, 2012 and Microsoft SQL 2012
• Coordination with system partners and discussion with datacenter team manager and finalizing the design for the services implementations
• Coordination and working with vitalization and storage management team
• Responsible for Implementing the end to end IT infra for the deployment of CAMS application which includes Windows servers 2008, 2012 SQL 2012
• Coordination, requirement gathering with application vendors and solution providing
• Provided 24x7 on call support.
• Liaising with technical teams for most recent updates and gain an understanding of the outstanding deliverables.
• Holding weekly/monthly meetings with client both in person and by conference call
• Overseeing the entire office IT infrastructure and operations which includes corporate and branch offices
• Recommending solution architectural design, implementation to complex application architectures for the clients and the R&D
• Leading of corporate IT team, vendor management, Windows, Linux and Network administration
• Implementation and overseeing multiple projects and interact with client’s IT Teams and operation support
• Responsible for the datacenter and service migrations and ensuring the service uptime
• Develop and maintain knowledge and resource centers
• Providing operation manuals for startup shutdown and first level trouble shooting process to helpdesk team
• Server Hardening and recommending security standard recommendation to the management
• Provided technical feasibility solutions for functional designs
• Site survey Customers meetings and requirement gathering and solution recommendation
• Provided 24x7 on call support.
• Liaising with technical teams for most recent updates and gain an understanding of the outstanding deliverables.
• Holding weekly/monthly meetings with client both in person and by conference call.
• Managing multiple complex projects and requests through to delivery
• Configuring and maintaining Cisco UBR 7200 Series, Cisco 2600, UBR 900 Series, Cisco 3550 & 2950-Switches.
• Interacting with support team to provide real time solutions on networking issues. Providing Network Consultation and Support to the Premium segment customers.
• Part of the Core Networking team, responsible for Implementation of new infrastructure, Training new Customer care executives
• Liaising with technical teams for most recent updates and gain an understanding of the outstanding deliverables.
• Holding weekly/monthly meetings with client both in person and by conference call.
Bachelor Of Computer Applications
