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Dania Al-zoubi, CUSTOMER SERVICE TRAINEE

Dania Al-zoubi

CUSTOMER SERVICE TRAINEE·ARAB ISLAMIC INTERNATIONAL

Jordan

Bachelor's degree, Business Administration

Work experience

Total years of experience: 0 years, 4 months

CUSTOMER SERVICE TRAINEE

February 2026 - May 2026

ARAB ISLAMIC INTERNATIONAL

Irbid, Jordan

February 2026 - May 2026

WORKED
WITH TEAM MEMBERS TO
SUPPORT DAILY OPERATIONS.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Al-Balqa` Applied University

July 2026

July 2026

Bachelor's degree, Business Administration

Jordan

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
Administration
Beginner
Administration
Beginner
ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
Customer Service Skills
Intermediate
Customer Service Skills
Intermediate

Languages

Arabic

Expert

English

Expert

Spanish

Beginner

Hindi

Intermediate

Training and Certifications

Training
field-training