Danica Yuzon, Team Leader

Danica Yuzon

Team Leader

Sun and Sand Sports

Location
United Arab Emirates
Education
High school or equivalent, High School Graduated
Experience
15 years, 11 Months

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Work Experience

Total years of experience :15 years, 11 Months

Team Leader at Sun and Sand Sports
  • United Arab Emirates - Abu Dhabi
  • My current job since November 2014

 Provides direction instructions and a guidance to a group of individuals, who can also know as a team.
 Monitoring the team’s performance.
 Assisting the team by performing the task with them.
 Motivating team members on a daily basis.
 Lead by setting a good example and engage the team to achieve goals.
 Reporting to a senior manager / personnel when required.
 Extremely well versed in matters of customer service.
 Performs other related duties as required.

Sales Supervisor at Landmark Group
  • United Arab Emirates - Al Ain
  • July 2013 to October 2014

 Monitoring the team’s performance
 Assisting the team by performing the tasks with them
 Completing paperwork (yes, there’s always admin to do)
 Handling complaints (from both staff and customers)
 Reporting to senior management / personnel when required
 Record and maintain customer data.
 Delegating Task.
 Orients, trains, schedules, monitors, evaluates and provides direction to store staff and volunteers; complete timesheets and attendance records.
 Receives product and prepares them for display in the store according to established policies by performing duties such as sorting, pricing, displaying and maintaining related records.
 Maintains or changes product displays including those required for periodic sale events.
 Performs product inventory in accordance with established policies and maintains related records.
 Greets and assists customers with product selection.
 Opening and closing tills, unlocking and securing the store.
 Performs other related duties as required.

Senior Sales Associate at Landmark Group
  • United Arab Emirates - Al Ain
  • March 2011 to June 2013

• Greets and assists customers with product selection.
• Opening and closing tills, unlocking and securing the store.
• Maintains the cleanliness of the store by ensuring that maintenance duties are completed and by performing duties such as and dusting product shelves as required.
• Performs other related duties as required.
• Achieved the sales target and focus on increasing sales by using advanced sales technique.
• Dedicated staff for Fragrance Department, Handling all brands.
• Handling cosmetics products.
• Extremely well versed in matters of customer service.
• Responsible for the growth and increase in the organization's finances and earnings.
• Stocks are well merchandised and displayed as per expected standards.
• Ensure all testers and blotters are available in the shelves.
• Ensure warehouse deliveries received, checked and displayed.
• Completing paperwork (yes, there’s always admin to do)
• Handling complaints (from both staff and customers)
• Reporting to senior management / personnel when required
• Record and maintain customer data.
• Maintains or changes product displays including those required for periodic sale events.
• Performs product inventory in accordance with established policies and maintains related records.

Sales Associate at Three Steps Ahead ( Victoria Secret )
  • Philippines
  • February 2009 to September 2010

• Help customers find the product that meet their needs and preferences.
• Ensure warehouse deliveries received and checked.
• Stocks are well merchandize and displayed as per expected standards.
• Check the inventory on a frequent basis and make sure that the orders are made on time.
• Ensure the satisfaction of customers.

Sales Associate at Landmark Trinoma, Philippines
  • Philippines
  • October 2007 to March 2008

• Help customers find the product that meet their needs and preferences.
• Product sampling for endorsement.
• Product evaluation such as saleable and non-saleable.
• Answered customer’s questions about merchandise and advised customers on merchandise selection.
• Took inventory examined merchandise to identify items to be reordered or replenished.
• Stocked shelves, racks, cases, bins and tables with new merchandise.

Sales Associate at SM Mart Inc. , Philippines
  • Philippines
  • April 2007 to September 2007

• Help customers find the product that meet their needs and preferences.
• Product sampling for endorsement.
• Product evaluation such as saleable and non-saleable.
• Answered customer’s questions about merchandise and advised customers on merchandise selection.
• Took inventory examined merchandise to identify items to be reordered or replenished.
• Stocked shelves, racks, cases, bins and tables with new merchandise.

Education

High school or equivalent, High School Graduated
  • at Malabon National High School
  • April 2003

Specialties & Skills

Team Player
Cashiering
Leading Sales
Visual Basic
microsoft excel and microsoft word

Languages

English
Expert
Arabic
Intermediate
Tagalog
Expert

Training and Certifications

Communication Skills (Training)
Training Institute:
Landmark
Date Attended:
March 2014
Duration:
8 hours
Time Management (Training)
Training Institute:
Landmark
Date Attended:
May 2014
Duration:
5 hours