Assistant Manager
Tripura Gramin Bank
Total des années d'expérience :7 years, 6 Mois
1. Administrative Functions and Office Operations-
• Managed administrative functions such as scheduling, record-keeping, and the creation and distribution of internal and external communications, reports, and presentations.
• Managed day-to-day office operations, including supplies procurement, facilities management, and staff coordination.
• Managed a team of 5 administrative professionals, optimizing daily operations.
2. Customer Service and Front Desk Operations-
• Resolved customer issues and complaints in a timely manner, ensuring a positive and satisfactory resolution.
• Excelled in correspondence and customer interactions, ensuring efficient information flow and a positive customer experience.
3. Administrative Support-
• Assisted Branch Manager in matters relating to credit, including the formulation of credit applications for Head Office consideration.
• Assisted in executing strategic plans and initiatives set by senior management.
4. Cash Handling and Transaction Accuracy-
• Conducted meticulous cash verification post-cashier transactions, ensuring precision in financial records and compliance with established procedures.
• Authorized payment of checks and other financial instruments.
5. Filing, Organization and Documentation-
• Maintained thorough documentation and filing systems for systematic organization and easy retrieval of essential records.
6. Data Entry and Accuracy-
• Performed accurate and meticulous input of customer details, financial transactions, and various banking-related data.
• Verified personal and financial data of people having a bank account or applying for opening a bank account.
1.Quality Control and Assurance-
• Conducted regular inspections of construction materials to ensure compliance with quality standards, certifications, and regulatory requirements
2. Report writing and Reporting-
• Prepared comprehensive reports to communicate findings to relevant stakeholders.
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