Technical Manager
Applicom
Total years of experience :15 years, 4 Months
In charge of managing the development and infrastructure team. Customers
handled included companies in the Medical, Oil & Gas, Hospitality, Aerospace,
Legal, and Security industries.
● Managed a team of 4 developers and 3 IT staff.
● Fulfilled team lead, pre-sales, architect and business analyst roles.
● Supported sales team with technical demos for potential customers.
● Developed multiple SharePoint 2013 sites for specific departments in various
companies which included:
○ Procurement/Supply Chain: Logistics Management, PO Tracking, eProcurement
○ Human Resources: Expense Reports, Travel Requests, Visa
Request/Tracking, Timesheets, Appraisal Management, Requisitions
Management
○ Sales & Marketing: Opportunity Tracking, Contract Management, Rig
Management, Equipment Utilization Tracking, Revenue Performance
Tracking
○ IT: Support Request Tracker, License Tracker
○ Health, Safety & Environment: Incident Management, Investigation
Management, Action Tracker
○ Service Quality: Quarterly Statistics Tracker for various statistics such
as auto accidents and non-productive time
○ Legal: Contract Approval System
● Developed the SharePoint intranet for one of the largest resorts in Dubai.
Functionality included:
○ Document workflow management
○ Customized search functionality
○ Integration with Human Resources Management System
○ Electronic forms
● Developed a PDF document search server with an ASP .NET front end using a
C# port of the Lucene API for an aerospace company. Indexed millions of PDFs
which had previously been converted from physical documents and had OCR
performed on all pages.
● Developed various re-usable SharePoint dashboards, search pages, and
reports for viewing summaries/KPIs.
● Extensive use of InfoPath 2013 forms, the SharePoint CSOM (C#), and the
SharePoint JSOM (JavaScript).
● Deployed Barracuda Web Application Firewalls, Email Security Gateways,
NextGen Firewalls, Message Archivers and Load Balancers at multiple sites.
Responsible for scoping out and fulfilling software requirements.
● Developed C# call billing, reporting and monitoring application for Avaya and
Shoretel phone systems.
● Developed C# call notification application using Shoretel API.
● Developed C# and Java medical dictation application for Windows and
Android. Integration was done with Exchange 2010 using the EWS 2.0 API for
use at a hospital.
● Developed C# reporting application for Watchguard XTM firewall using the
Watchguard XTM API to provide a customer with advanced security reports
for compliance purposes.
● Lync 2010/2013 architecture design, deployment along with integration with
Cisco phone systems and GSM gateways.
● Configured Apache-based reverse proxies on Ubuntu Server for publishing
customers’ internal application web pages and services to the internet.
● Configured Nagios on Ubuntu and Suse Linux for monitoring clients’
networks, servers and devices.
● Deployed and maintained Microsoft Hyper-V and VMware vSphere virtual
environments.
● Deployed and maintained backup solutions for both physical and virtual
environments using Veeam, Evault, and Microsoft Azure Backup.
● Designed, deployed and maintained a hospital datacenter, which included
IBM Bladecenter H chassis and Storwize V7000 SANs.
● Deployed and maintained several firewalls including Barracuda, Watchguard,
Juniper, Cisco, Fortinet, and Stonesoft.
● Deployed and maintained Linux Active Directory integration for Ubuntu
servers using Centrify.
Worked in a purely Agile based development team. Followed a purely Agile
process along with Test Driven Development practices for all projects.
● Developed Java application for Accuri flow cytometer hardware.
● Developed C# survey management software for the University of Michigan.
● Developed multi-platform inhaler module software, mainly using ObjectiveC,
Java and SQL. Part of this software was submitted and shipped to the App
Store.
● Wrote unit tests for all newly developed functionality using NUnit and Junit
to ensure near 100% test coverage.
● Attended weekly project review meetings with customers to demonstrate
new features and address bug fixes.
● Design and development for camera surveillance software, mainly using C#.
● Used AForge .NET Framework, Windows SDK and Microsoft Media
Foundation.
Worked as part of the development team for cardiology imaging software named
Syngo Dynamics, collaborated closely with the QA team. Involved integration with
ultrasound and X-ray machines.
● C# and HTML development.
● Implementation of feature requests.
● Software bug fixing.
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