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Daniela  Crichton , Airport Services Agent

Daniela Crichton

Airport Services Agent·DWC Airport

United Arab Emirates

High school or equivalent, Administration

Work experience

Total years of experience: 6 years, 2 months

Airport Services Agent

October 2023 - December 2023

DWC Airport

Dubai, United Arab Emirates

October 2023 - December 2023

• My dedication was to provide a high-quality service experience to
the customers to make sure they have a seamless and enjoyable
journey from start to finished.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Child day care assistant.

January 2019 - January 2020

Life Church Central Campus,

Auckland, New Zealand Remote

January 2019 - January 2020

Working with children aged 2-3 years old.
• Set up and prepare the care environment.
• Monitor and encourage playing and integration.
• Encourage children to tidy and play.
• Issue snacks and supervise hand washing and hygiene.
• Sundays only and volunteer based work
• Full Police and Background checks undertaken.

Company industry:
Telecommunications

Semi-Permanent Makeup Artist

July 2016 - December 2016

Methwold Nursery and Primary School,

United Kingdom Remote

July 2016 - December 2016

• Work Experience 2 days a week whilst undertaking Health and
Social Care Qualifications.
• Childcare for children aged between 2-7 years old.
• Shadowing other childcare professionals to gain experience in
communication skills development of children.
• Worked with children to deliver the nursery philosophy of
learning through play. Encouraging sharing, communication with
peers and integration.
• Supporting each childs emotional and social needs.
• Assist and aid and adhered to promotion of hygiene and safe
working procedures.
• Help with child / parent communication diary entry detailing
sleep, play, eating and toilet activities of the child for the day.
• Full English Police and Background checks undertaken.
• Subsequently ran my own semi-permanent makeup application
business until husbands work required us to move to Tokyo.
• Specialized in eyebrows and eyeline.

Company industry:
Personal Care Centers
Job role:
Beauty and Fashion

Sales assistant

January 2009 - July 2011

Fusion Fashion Shop Lakeside Essex

London, United Kingdom

January 2009 - July 2011

• - developed rapport with customers in order to
achieve sales.
• Assisted with display arrangements and stock taking.

Company industry:
Fashion & Apparel
Job role:
Sales

Receptionist and Costumer Service

July 2005 - September 2006

Maria Salgados Ltda,

Uberlandia, Brazil

July 2005 - September 2006

a food
delivery company servicing local companies
• Controlled the company petty cash, made payments for stock
delivery, received payment from clients and answering calls from
costumers.
• Settled bills and managed filing system.
• Managed client records and kept Excel spreadsheet stock
records.

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Credit Card Security Verification Handler Costumer Service

January 2005 - July 2005

American Express,

Uberlandia, Brazil Remote

January 2005 - July 2005

• Receiving / placing calls from large commercial companies in
order to verify transactions against Company Credit cards and
handle customer concerns.
• Processing the card details on the system and cross referencing
against security codes.
• Discussing matters in a professional and helpful manner to meet
the company security and service objectives.

Company industry:
Banking

Education

UNIUBE UNIVERSITY

January 2025

January 2025

High school or equivalent, Administration

Brazil

Skills

Administration
Intermediate
Administration
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Beginner
Sales
Beginner
Preparation
Intermediate
Preparation
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CHILDCARE FUNDAMENTALS
Intermediate
CHILDCARE FUNDAMENTALS
Intermediate
COMPONENT SERVICES
Intermediate
COMPONENT SERVICES
Intermediate
CONTINUING CARE
Intermediate
CONTINUING CARE
Intermediate
CORPORATE SOCIAL RESPONSIBILITY
Intermediate
CORPORATE SOCIAL RESPONSIBILITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
EXTERIOR CLEANING
Intermediate
EXTERIOR CLEANING
Intermediate
FRAME STRAIGHTENING
Intermediate
FRAME STRAIGHTENING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate

Languages

English

Beginner

Portuguese

Beginner

Training and Certifications

Certifications
English Language Professional Course
Introduction to Duty of Care in Health in Social Care Settings
Safeguarding and Protection in Social Care Settings
Settings
Principles of Personal Development in Social Care Settings
Principles of Communication in Social Care Settings
NCFE Level 2 Health and Social Care Qualification
MS Office

Hobbies and interests

make-up / perfume products
Fashion /
Experiencing Different Cultures
Travelling
Volleyball
Gym (spine classes)