Daniela Kostadinova, Sales Supervisor

Daniela Kostadinova

Sales Supervisor

United International Trading Company

Lieu
Qatar
Éducation
Baccalauréat, Italian language and literature
Expérience
13 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 1 Mois

Sales Supervisor à United International Trading Company
  • Qatar
  • Je travaille ici depuis février 2018

-Plan and coordinate with the sales and brand managers regarding upcoming promotions and possibilities in the market;
-Coordinate, direct and collaborate with the sales and merchandising teams to execute the plan
and achieve assigned monthly targets;
-Visit the market and assist the sales and merchandising team in increasing visibility of the company products on the shelf;

Sales executive à Qatar Quality Products ( Division of Ali Bin Ali Group )
  • Qatar - Doha
  • février 2016 à février 2018

- Presented and managed the portfolio of products containing Lindt, Hero baby food and jams, Humana baby food, Libbys, Rabea, Jaccobs Douwe Egberts, Diamond foil. Responsible for development and overseeing of the entire sales life cycle for the same.
- Met with clients in order to close sales and ensure all product’s availability and visibility in the market
- Handled all pre-sales negotiation regarding promotional activities and displays; ensured after sales execution in coordination with the merchandising team
- Maintained good and professional relationship with clients which resulted in returning clients
- Consistently reached the monthly target of 750 000 qr
- Worked with Al Meera, Saudia Group, Masskar, Spinneys, Rawaby Group, Quality group and other markets.

Sales promoter à Nestle
  • Qatar - Doha
  • décembre 2013 à janvier 2016

- Interacted and advised 100+ customers on a daily bases
- Demonstrated and provided information on promoted products/services
- Created a positive image and lead at least 50 % of the contacted consumers to use the promoted products
- Distributed product samples, brochures, leaflets etc. to source new sales opportunities
- Delivered outstanding customer service, by identifying interest and understanding customer ‘s requirements
- Submitted reports on all customer related information and behavior (interest level, questions asked, number of samples/leaflets distributed etc.)

Receptionist à Hotel Gligorov
  • Macédoine
  • juillet 2010 à janvier 2013

- Role dependant heavily on excellent customer service and serious conflict resolution activities in very challenging environment.
- Delivered excellent customer service,
- Used my specific language skill set to outperform my pears in a multi-cultural and multi lingual environment
- Able to resolve complex conflict situations and ensure customer satisfaction
- Achieved to have multiple satisfied returning customers
- Kept up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
- Prepared checks and handle the payment
- Provided reports, as required, for housekeepers and management

Éducation

Baccalauréat, Italian language and literature
  • à University Ss. Cyril and Methodius
  • avril 2010

Graduated translator and interpreter from Macedonian to Italian and vice versa

Specialties & Skills

Visual Merchandising
Business Development
Account Management
Customer Service
CUSTOMER RELATIONS
CUSTOMER SERVICE
MARKETING
NEGOTIATION
QUALITY

Langues

Anglais
Expert
Italien
Expert
Espagnol
Moyen

Formation et Diplômes

Diploma in HR management (Certificat)
Date de la formation:
March 2018

Loisirs

  • Books