IT Help Desk Admin
Alfardan Properties
Total des années d'expérience :5 years, 6 Mois
- Coordinating tenant maintenance issues with the Property Management Team, addressing tenant concerns or complaints, communicating with the property management team to find solutions, and ensuring that tenant’s expectations are met;
- Arrange appointments for pending flats for property maintenance includes scheduling appointments with maintenance staff, coordinating with tenants and property coordinators ensuring that maintenance tasks are completed in a timely manner;
- Managing reservations for public sports facilities including tennis courts and football pitches includes handling booking requests, maintaining reservation calendar, communicating with users/tenants, and ensuring that the facilities are properly utilized and maintained.
- Conducts efficient training of employees on encoding techniques while also providing support for Master Data activities
- Collects and enters data in databases while maintaining accurate records of valuable company information;
- transfer data between software (PUTTY CRM and SAP) specifically in the company’s daily sales and collections and reviewing for deficiencies or errors, correcting any incompatibilities, and checking output;
- Collaborated with cross-functional teams to resolve data-related issues and provide support on internal transaction issues in SAP and Putty CRM.
Team Leader of a Capstone Project
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