Vice President
Booz Allen Hamilton
Total years of experience :24 years, 6 Months
Synopsis
• Member of the senior leadership team driving the firm’s MENA business strategies
• Active member of the Booz Allen Hamilton operations relaunch in the MENA after breakup from Booz & Company in 2009 where helped setup the Beirut and Dubai offices, design the new operating and people models, recruited a large number of candidates (started with 40 and grew to a 160-strong workforce in 1 year) and help drive the firm’s MENA business plans to execution
• Drove innovation in the digital life platform outlining new business models to deliver to clients on customer analytics, smart cities, and building innovation capabilities within organizations
• Led the Digital Life team in the Middle East North Africa whereby built a sustainable capability to deliver superior advisory to a mix of large public and private sector clients with a team of around 10 leaders and consultants
• Led teams in large scale multi-million dollar digital transformation projects, covering the entirety of the value chain, from diagnostic, strategy formulation, business plans, transformation roadmap, design, program management, and procurement management and support
• Advised various C-level executives on burning platforms, defining strategic priorities, shaping their agendas, and supported them in large-scale contract negotiations
• Led marketing and business development opportunities, identified leads, conducted sales pitches, developed technical and commercial proposals, negotiated terms with senior C-level executives, and closed deals
Sample Key Projects
• Led development of a growth strategy for a leading technology infrastructure service provider in the Middle East whereby derived strategic options, and recommended the optimal option based on financial attractiveness and ease of implementation, developed a detailed business plan for the recommended strategic option, investment requirements, and payback period
• Led the strategy for the development of a digital city in the Middle East whereby derived its strategic positioning, services portfolio, design of the underlying technology architecture, development of business cases, design of the optimal operating and governance model, and transformation roadmap
• Led the IT harmonization strategy of a large multinational retail conglomerate in the Middle East whereby conducted multi stakeholder analysis and alignment to outline key challenges, developed strategic options for IT harmonization amongst the conglomerate’s operating companies, designed the operating and governance models, the underlying enterprise technology architecture and devised a clear roadmap for execution
• Led the effort to develop customer analytics models for a large multinational retail conglomerate to design a “golden copy of the customer” to be used by operating companies to derive insights to drive strategic business decisions
• Led the effort to develop a customer analytics strategy and build its underlying capability for a large multinational retail conglomerate whereby defined key business priorities, designed an ecosystem of use case scenarios to achieve these objectives, designed the required digital infrastructure and operating and governance models to realize objectives, and devised a clear roadmap for implementation
• Developed a business intelligence and decision support system strategy for a large multinational retail conglomerate whereby outlined C-level executive dashboards and business performance metrics / indicators and devised the underlying technology infrastructure and operating and governance models required to operationalize the capability
Synopsis
• Led the Digitization platform in the Middle East (one of the pillars of the DBT practice) whereby built a platform with a yearly turnover of over $5M
• Led teams in large scale multi-million dollar transformation projects, covering the entirety of the value chain, from diagnostic, strategy formulation, transformation roadmap, program management, and procurement management and support
• Advised various C-level executives on burning platforms, defining strategic priorities, shaping their agendas, and supported them in large-scale contract negotiations
• Led marketing and business development opportunities, identified leads, conducted sales pitches, developed technical and commercial proposals, negotiated terms with senior C-level executives, and closed deals.
• Focused on developing smart city strategies, digitization solutions for ICT service providers (including telcos), and national ICT sector development strategies
Sample Key Projects
• Led development of smart city strategies for telecom operators, technology companies and city governments
• Led development of national ICT and Digitization agendas for several countries in the GCC, whereby defined national-scale ICT priorities, investment requirements, governance and business models for successful implementation
• Managed large teams on over 30 strategy projects for Technology, Telecom, Governments, Banks, Utilities, Economic Development Authorities, whereby developed visions, missions, strategic objectives, operating, governance and financial models, devised roadmaps
• Shaped eEducation, eHealth, eGovernment, eUtilities, smart city agendas for large telecom operators in the Middle East to position them as national ICT players and derive ICT related opportunities. Also, developed business cases for multi-billion dollar PPP partnerships
• Developed workplace of the future strategy for a large professional services firm, leveraging state of the art technologies to enhance communication, collaboration and efficiencies
• Developed the strategy for the global IT transformation of a major telecom group, which includes the development of the group’s IT vision, mandate, and strategic objectives, identification of IT shared services opportunities, IT governance, IT organizational models, IT processes, performance management and IT transformation roadmap
• Shaped the strategy of a holistic e-Government program covering a large number of initiatives such as strategies for government portal, access channels, eMaturity, eEducation, Web 2.0, CRM, m-Government, accessibility, information security, executive dashboard, service enablement amongst others
• Developed a business plan for establishing a direct bank and defining its value proposition, financial and operating model, technology architecture and implementation plan
• Led the establishment of a new Government department, from defining its vision, strategy, organization, operating model and implementation roadmap. Oversaw the procurement of a number of related initiatives, covering development of requirements, identification of potential vendors, evaluation of proposals, and assisting in contract negotiation
• Authored 7 widely published articles/viewpoints on digitization which featured in a number of leading MENA media outlets, newspapers and TVs
• Organized a number of elitist senior executive forums, most notable of which was a World Economic Forum session in Davos attended by over 40 CEOs and VPs of global leading ICT industry players, as well as the MENA ICT Leaders Summit which gathered 30 CEOs from the ICT industry to discuss the impacts of digitization
• Identified, interviewed and recruited a large number of junior and senior candidates to join the firm’s ranks and conducted numerous performance appraisals for other Booz colleagues
• Managed technology services for Lebanon, including Information Systems Audits for clients, and identifying potential new businesses to propose such services
• Project managed and performed information systems audits for clients in the financial services/banking, telecommunications, insurance, airlines, retail and other industries
• Drafted technical and proposals
• Delivered presentations in various seminars and conferences in Lebanon and lectured multiple courses on Information Systems to Ernst & Young staff as well as to clients
• Conducted several management consulting assignments, namely development of a strategic plan & balanced scorecard design, organizational structures, development of job descriptions, market and feasibility studies, policies & procedures, and market surveys
• Performed control and business process reviews for various clients in Lebanon, Syria, Jordan, Kuwait, Saudi Arabia, and Armenia in the banking and telecommunications sectors
• Performed numerous interviews, graded and evaluated applicants for employment, and provided recommendations for recruitment
• Graduated with honors - top 5%, First in International students: GPA: 3.94 • Awarded full scholarship after results of first semester
• Specialization in Building and Construction Management