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Daria Shcherbakova, Sales Executive

Daria Shcherbakova

Sales Executive·Experience Qatar DMC

Qatar

Diploma, Hospitality And Hotel Management

Work experience

Total years of experience: 17 years, 5 months

Sales Executive

January 2025 - Present

Experience Qatar DMC

Doha, Qatar

January 2025 - Present

Developing and executing sales strategies, managing sales activities and
on-ground operations for inbound tourism in Qatar, building and
maintaining strong relationship with clients, partners and agents,
representing the company at exhibitions, meetings and other events.
Company industry:
Tourism, Museum, & Cultural
Job role:
Sales

Guest Relations Manager

January 2024 - November 2024

NEOM

Tabouk, Saudi Arabia

January 2024 - November 2024

Overseeing and directing all guest relationsh aspects to ensure VIP and
VVIP guest satisfaction and comfort at a luxury level during the opening
of Sindalah Island.
Company industry:
Construction & Building
Job role:
Customer Service and Call Center

Assistant Front Office Manager

March 2022 - December 2023

Ramada by Wyndham

Doha, Qatar

March 2022 - December 2023

Overseeing front desk operations ensuring the tasks are completed in a
timely and effective manner, addressing guest requests, cooperating
with other departments of the hotel, managing and verifying financial
transactions. (Systems: Opera, IDS)
Company industry:
Hospitality & Accomodation
Job role:
Management

Senior Project Coordinator

April 2018 - February 2022

Raytheon Technologies,

Palm Beach, United States

April 2018 - February 2022

Coordinating project progress ensuring completion of the significant
milestones on time, engaging with partners and customers to
identify/address project-related issues, cooperating with stakeholders
and engineering teams, providing administrative on-site support.
Company industry:
Military & Defense
Job role:
Management

Front Office Supervisor

January 2016 - April 2018

The Ritz-Carlton

Moscow, Russian Federation

January 2016 - April 2018

Leading a front office team to ensure smooth check-ins/check-outs,
addressing guest requests, managing and verifying payments, preparing
daily reports, interacting with other departments of the property to
ensure that guest needs are met.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Guest Relations/Royal Service Expert

August 2013 - December 2015

RS TLS,

Moscow, Russian Federation

August 2013 - December 2015

Providing corporate clients and individual travelers with high-level
service in luxury tourism, preparing customized personalized programs,
arranging VIP/VVIP tours and services.
Company industry:
Tourism, Museum, & Cultural

Interpreter Team Lead/Crew Support

September 2008 - April 2013

Russian Space Agency,

Moscow, Russian Federation

September 2008 - April 2013

Coordinating interpreter team operation and developing training
programs, cooperating with other space agencies (NASA, ESA, CSA,
JAXA), supporting astronaut training at the space center, preparation and
translation of letters, presentations and other correspondence,
translation of technical documentation, interpretation during training.
Company industry:
Aerospace

Education

Russian State University of Tourism and Service

July 2009

July 2009

Diploma, Hospitality And Hotel Management

Russian Federation

South Russia State Technical University

June 2008

June 2008

Master's degree, Applied Mathematics

Russian Federation

South Russia State Technical University

June 2008

June 2008

Bachelor's degree, Linguistics

Russian Federation

Skills

Team Player
Expert
Team Player
Expert
Organization
Expert
Organization
Expert
Communications
Expert
Communications
Expert
Customer Service
Expert
Customer Service
Expert
Hospitality
Expert
Hospitality
Expert
Administrative support
Expert
Administrative support
Expert
Communication
Expert
Communication
Expert
Customer service
Expert
Customer service
Expert
Interpersonal skills
Expert
Interpersonal skills
Expert
Sales
Intermediate
Sales
Intermediate
Problem solving skills
Intermediate
Problem solving skills
Intermediate
Team player
Expert
Team player
Expert
Marketing
Intermediate
Marketing
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Call Center
Expert
Call Center
Expert
Administration
Expert
Administration
Expert
Accounting
Expert
Accounting
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Management
Intermediate
Management
Intermediate

Languages

Russian
Native Speaker
English
Expert

Training and Certifications

Training
Recognizing Conflicts of Interest (November, 2019).
UTC Pratt-and-Whitney
Nov 2019
Information Security: Achieving IT Excellence, (February, 2019);
UTC Pratt-and-Whitney
Feb 2019
Protecting Proprietary Information, (October, 2018);
UTC Pratt-and-Whitney
Oct 2018
UTC Cybersecurity Certification, (August, 2018);
UTC Pratt-and-Whitney
Aug 2018

Hobbies

  • Travel, Sports