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MASAB  ALEMMRANI , OPERATIONS MANAGER

MASAB ALEMMRANI

OPERATIONS MANAGER·Al-Fursan Al-Aula Security Co.

Saudi Arabia

Diploma, Occupational safety and health (OSH)

Work experience

Total years of experience: 13 years, 2 months

OPERATIONS MANAGER

February 2024 - December 2025

Al-Fursan Al-Aula Security Co.

Tabouk, Saudi Arabia

February 2024 - December 2025

• Managed end-to-end security and operational execution across 5 concurrent high-profile projects including TROJENA,
WSS, and CIT.
• Led and coordinated 250+ personnel (security guards, supervisors, and operational teams) while maintaining continuous
24/7 operational readiness.
• Delivered 10+ Safety Induction sessions and supported comprehensive onboarding activities for more than 150
employees.
• Prepared and submitted detailed operational reports (daily, weekly, and monthly) to company leadership, project
management teams, and key stakeholders.
• Participated in incident investigations and implemented corrective follow-up actions to enhance safety performance.
• Supervised accommodation coordination, workforce logistics, and support services across remote project environments.
• Managed access control operations including equipment movement approvals, permit verification, and ID validation
processes.
• Facilitated effective communication between management teams and project stakeholders to ensure seamless
operational continuity.
• Conducted regular site inspections and operational monitoring to maintain full compliance and site readiness.

Company industry:
Safety & Environment
Job role:
Management

SECURITY & SAFETY TECHNICIAN

February 2022 - August 2022

C.A.T Group

Dammam, Saudi Arabia

February 2022 - August 2022

• Supervised safety readiness across active construction and site preparation environments.
• Conducted systematic field inspections and monitored compliance with workplace safety requirements and regulations.
• Supported the implementation of preventive controls and operational safety procedures.
• Contributed to maintaining safe, compliant, and efficient project execution through proactive monitoring and follow-up.

Company industry:
Construction & Building
Job role:
Safety

STORE OPERATIONS MANAGER

January 2012 - January 2021

Family Business

Tabouk, Saudi Arabia

January 2012 - January 2021

• Led and supervised a team of up to 10 employees while maintaining high operational standards and service quality.
• Coordinated supplier management across approximately 8 suppliers to ensure consistent business continuity and
inventory efficiency.
• Served an average of 40-50 customers daily while upholding excellent service standards and customer satisfaction.
• Played a key role in business growth, contributing directly to the successful opening and launch of an additional branch.
• Managed financial transactions, sales tracking, and administrative operations with accuracy and accountability.
• Built and maintained strong customer relationships to support retention and overall business performance.

Company industry:
Retail & Wholesale
Job role:
Management

CUSTOMER SERVICE REPRESENTATIVE

June 2011 - June 2012

SACO

Yanbu, Saudi Arabia

June 2011 - June 2012

• Delivered high-quality customer support and assisted clients with product selection and inquiries.
• Supported the onboarding and guidance of newly hired employees.
• Maintained service standards and contributed to smooth daily store operations.
• Assisted in efficient resolution of customer issues to ensure satisfaction and loyalty.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

DEPARTMENT SUPERVISOR

June 2010 - June 2011

Landmark Arabia

Yanbu, Saudi Arabia

June 2010 - June 2011

• Supervised daily operations across assigned retail departments with focus on performance and efficiency.
• Supported customer service execution and operational coordination across the team.
• Assisted in maintaining operational performance standards and smooth workflow continuity.

Company industry:
Retail & Wholesale
Job role:
Management

Education

Jeddah Regional Higher Training Institute

February 2025

February 2025

Diploma, Occupational safety and health (OSH)

Saudi Arabia

GPA (point): 4.5 out of 5

GPA (point): 4.5 out of 5

دراسة مبادئ السلامة والصحة المهنية مع التركيز على تقييم المخاطر، وتحديد مصادر الخطر، وسلامة بيئة العمل، والوقاية من الحوادث، والاستجابة للطوارئ، وإجراء التفتيشات، وضمان الامتثال لمتطلبات السلامة والصحة المهنية. شملت الدراسة تدريبًا أكاديميًا وعمليًا على تطبيق معايير السلامة والمحافظة على بيئات عمل آمنة.
View attachment

Skills

BUSINESS CONTINUITY
Intermediate
BUSINESS CONTINUITY
Intermediate
BUILDING INSPECTIONS
Intermediate
BUILDING INSPECTIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
INTERNAL INVESTIGATIONS
Intermediate
INTERNAL INVESTIGATIONS
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
SAFETY TRAINING
Intermediate
SAFETY TRAINING
Intermediate
COMPLEX PROBLEM SOLVING
Expert
COMPLEX PROBLEM SOLVING
Expert
COMMUNICATIONS PROTOCOLS
Expert
COMMUNICATIONS PROTOCOLS
Expert
CRISIS MANAGEMENT
Expert
CRISIS MANAGEMENT
Expert
COORDINATING
Expert
COORDINATING
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
OCCUPATIONAL SAFETY AND HEALTH
Expert
OCCUPATIONAL SAFETY AND HEALTH
Expert
OPERATIONAL EFFICIENCY
Expert
OPERATIONAL EFFICIENCY
Expert
PHYSICAL SECURITY OPERATIONS
Expert
PHYSICAL SECURITY OPERATIONS
Expert
RISK ANALYSIS
Expert
RISK ANALYSIS
Expert
SECURITY STRATEGIES
Expert
SECURITY STRATEGIES
Expert
Training
Expert
Training
Expert
HSE
Expert
HSE
Expert
Risk Assessment
Expert
Risk Assessment
Expert
Fire Safety
Expert
Fire Safety
Expert
Inspection
Expert
Inspection
Expert
Safety
Expert
Safety
Expert
Management
Expert
Management
Expert
Safety Audits
Expert
Safety Audits
Expert
OSHA
Expert
OSHA
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Marketing Plans
Quality Management
Business Project Management (BPM)
Life Ambassador First Aid Program
OSHA – NSC Fire Safety
OSHA – NSC Risk Assessment
– NSC Safety Standards (33 Training Hours)
DiplomainOccupational,Safety,andHealth(OSH)

Training
OSHA - NSC - Fire Safety
معهد التقنية المميزة العالي للتدريب
Oct 2023
Show credentials
OSHA - NSC - Risk Assessment
معهد التقنية المميزة العالي للتدريب
Oct 2023
Show credentials
OSHA - NSC 33 hrs
معهد التقنية المميزة العالي للتدريب
Oct 2023
Show credentials

Hobbies and interests

السلامة والصحة المهنية – التطوير المهني – التدريب والتعلم المستمر – إدارة العمليات

إدارة وتشغيل الأعمال عبر 5 مشاريع متزامنة ضمن بيئات تشغيلية متعددة. الإشراف وتنسيق أعمال أكثر من 250 موظف وفرد أمن. تنفيذ أكثر من 10 برامج تعريف بالسلامة (Safety Induction). دعم تدريب وتأهيل أكثر من 150 موظف. إعداد وإدارة التقارير التشغيلية اليومية والأسبوعية والشهرية. المساهمة في تعزيز الالتزام بإجراءات السلامة والتشغيل داخل بيئات المشاريع.