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Darlin Lustre, Administrative Assistant

Darlin Lustre

Administrative Assistant·Shopia.com

United Arab Emirates

Bachelor's degree, Bachelor of Arts in Communication

Work experience

Total years of experience: 11 years, 6 months

Administrative Assistant

April 2016 - Present

Shopia.com

Dubai, United Arab Emirates

April 2016 - Present

• Logistics Management (Dealt with shipping companies such as Aramex, Fetchr, SMSA and DHL for incoming and outgoing shipments).
• Operations Support (Stock Inventory, RTO Management)
• Handling Souq Seller Account
• Accounting support (Creating Purchase Orders, Handling Petty Cash, Consolidating Sales Orders)
• Customer Service Agent (Confirming orders and collecting correct information from customers)
• Assisting in HR related matters (Shortlisting candidates, scheduling interview and follow up)
• Prepare certificate applications from chamber of Commerce for international shipments


• Coordinating visa processes with PRO, Arranging Travel Itinerary and Documents for CEO
• Track record of all transactions within the company
• Liaising with different suppliers for all company supply needs
• Maintain/Keep important and crucial files
• Administrative support to KSA, Armenia and Dubai offices

Company industry:
Internet & E-commerce
Job role:
Administration

Administrative Receptionist

January 2016 - April 2016

HSA General Trading LLC/Executive Realty

Dubai, United Arab Emirates

January 2016 - April 2016

HSA General Trading LLC:

• Reporting to and efficiently assisting CEO
• Dealing with clients’ queries from Asia, Europe and America (Textiles)
• Designing and creating Hospitality brochures
• Assisting with Accounts (Data entry and track record of expenses)
• Acted as sales representative for Hospitality Department

Executive Realty:

• Posting advertisements for Landlords’ properties and calling prospect clients providing them efficient assistance.
• Researching developments regarding Real Estate related matters.
• Maintaining files that are essential to tracking transactions in the business
• Assisting in Accounting related matters
• Preparing Tenancy Contracts

Company industry:
Real Estate
Job role:
Administration

Secretary

October 2014 - October 2015

Mafhah General Trading LLC

Dubai, United Arab Emirates

October 2014 - October 2015

• Maintain confidentiality of clients’ record, policies and procedure
• Handling cheque encashment and deposits
• Making calls in behalf of the CEO to communicate information to clients, to schedule appointments or to follow up inquiries
• Ensuring payments of property service charges are up to date
• Follow up business related matters at various government and private offices such as Land Department, Dubai Courts, Dubai Properties Group and other developers
• Attend to client needs, understand their requirement so that the maximum numbers of inquiries are handled quickly and forwarded on responsibly within company guideline and procedure
• Property advertisements, Ejari processing, and other real estate related matter

Company industry:
Real Estate
Job role:
Secretarial

Education

College of the Immaculate Conception

May 2012

May 2012

Bachelor's degree, Bachelor of Arts in Communication

Philippines

Skills

Administrative
Expert
Administrative
Expert
Filing
Expert
Filing
Expert
Data Entry
Expert
Data Entry
Expert
Writing
Expert
Writing
Expert
Customer Care
Expert
Customer Care
Expert
Administrative
Expert
Administrative
Expert
Filing
Expert
Filing
Expert
Data Entry
Expert
Data Entry
Expert
Writing
Expert
Writing
Expert
Customer Care
Expert
Customer Care
Expert

Languages

English

Expert

Filipino

Native Speaker

Hobbies and interests

Traveling
Volleyball
Reading
Singing
Surfing
Creative writing