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Jennifer Castillo, Administrative Assistant / Executive Secretary

Jennifer Castillo

Administrative Assistant / Executive Secretary·Top Three Real Estate Broker

United Arab Emirates

Bachelor's degree, Psychology

Work experience

Total years of experience: 11 years, 3 months

Administrative Assistant / Executive Secretary

January 2013 - December 2017

Top Three Real Estate Broker

Dubai, United Arab Emirates

January 2013 - December 2017

 Receives calls, provide accurate and vital answer to their inquiries.
 Open, sort and distribute incoming correspondence, including faxes and email.
 Organized and coordinate meetings, conference and travel arrangements.
 Accessing all applicants, conducting interviews & trainings.
 Monitoring daily time record of each employee.
 Improve and maintains computerize, systematic filling systems for a quick and easy retrieval and reference when needed.
 Performs other related duties as directed by the superiors and other high level executives.
 Assisting the General & Sales Manager in preparing the Quotations.
 Handling property portals such as Dubizzle, Bayut, Property Finder and CRM.
 Register properties and prepare Tenancy Contract from the online system of RERA (Ejari System).
 Perform marketing task such as creating ads, scheduling viewing of properties and answering questions about the property.



 Perform duties related to Property Management such as collecting ad recording rent payments, paying utility bills, giving work orders for maintenance and handling complaints.
 Liaise with the PRO to ensure documents are submitted on time, obtain updates on visa application/cancellation.
 Prepare Employment Contracts, NOC's, Salary Certificate, Employment Certificates and Undertakings.
 Main point of contact of agents and staff on queries regarding all matters.

Company industry:
Real Estate
Job role:
Administration

Property Consultant

January 2011 - January 2013

Top Three REal Estate Broker

Dubai, United Arab Emirates

January 2011 - January 2013

 Provide guidance and assist sellers, buyers, landlords and tenants in leasing, selling properties.
 Determine client's need and financials abilities to propose solutions which suit them.
 Intermediate negotiation processes, consult clients on market condition, prices, ensuring a fair and honest dealing.
 Find potential properties to rent and for sale.
 Maintain and update listings of available properties.
 Prepare necessary paper works in closing deals.
 Receives calls, provide accurate and vital answer to client’s inquiries.
 Responsible for marketing specialized on leasehold properties.
 Assist the client with their inquiries / requirements.
 Scheduled viewing of properties.
 Assist the owners / landlords in selling or renting their properties at a reasonable price.
 Preparing the tenancy contract and MOU regarding the deals.
 Attending tenants complain with regards to the apartment’s maintenance.

Company industry:
Real Estate
Job role:
Sales

Receptionist cum Sceretary

June 2008 - January 2011

Top Three Real Estate Broker

Dubai, United Arab Emirates

June 2008 - January 2011

 Welcomes visitors by greeting them and offers refreshment.
 Receives calls and provide accurate answer to client’s inquiries.
 Receives incoming correspondence and disseminates accordingly.
 Maintains reception area clean and tidy at all times.
 Assist the client with their inquiries and requirements.
 Act as main point of contact for internal and external matter.
 Perform other clerical duties such as filing, photocopying and encoding of the monthly expenses.
 Always adhere to all company policies and procedures.
 Carry out instructions given by the management team.

Company industry:
Real Estate
Job role:
Secretarial

EXECUTIVE SECRETARY

September 2007 - April 2008

Computer Information Solutions Inc

United Arab Emirates

September 2007 - April 2008

Receives calls, provide accurate and vital answer to their inquiries.
•Improve and maintains computerize, systematic filling systems for a quick and easy retrieval and reference when needed.
•Open, sort and distribute incoming correspondence, including faxes and email.
•Managed Calendars, Schedule Meetings
•Prepare/Type/Edit Report, Forms and Documents.
•Handle all correspondence on own initiative.
•Prepare and submit reports.
•Perform other duties as assigned.

Job role:
Secretarial

ADMINISTRATIVE STAFF

February 2005 - January 2006

Emro Construction and General Service

United Arab Emirates

February 2005 - January 2006

Encoding Conduct resume screening & initial and behavioral interviews
•Ensure accurate and timely documentation of employee data
•Provides and temporary ID for newly hired employees
•Responsible for the purchase requisition for the office, and construction supplies
•Checking of incoming and outgoing documents and so as the faxes.
•Handling calls and give assistance for their inquiry and other concerned
•Give proper dissemination of information concerning advisories or
memos are being given out through fax and email

Job role:
Administration

Education

Angono. Rizal

April 2004

April 2004

Bachelor's degree, Psychology

Philippines

University of Rizal

January 2004

January 2004

Bachelor's degree, Major

Philippines

,

Skills

Microsoft CRM
Expert
Microsoft CRM
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office Applications
Expert
Microsoft Office Applications
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
EDITING
Expert
EDITING
Expert
EMAIL
Expert
EMAIL
Expert
FAX
Expert
FAX
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
FORMS
Expert
FORMS
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
QUICK
Expert
QUICK
Expert
TYPING
Expert
TYPING
Expert
Microsoft CRM
Expert
Microsoft CRM
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office Applications
Expert
Microsoft Office Applications
Expert

Languages

English
Expert
Tagalog
Expert